At a Glance
- Tasks: Lead the Groups & Events team, ensuring exceptional service and client satisfaction.
- Company: Join Morgans Originals, a collection of unique lifestyle hotels in London.
- Benefits: Enjoy competitive pay, free dry cleaning, and discounts across our hotel family.
- Why this job: Shape memorable events in iconic venues while working with passionate hospitality pros.
- Qualifications: 3+ years in upscale event planning; strong communication and detail-oriented skills required.
- Other info: Flexible hours, growth opportunities, and a vibrant work culture await you!
The predicted salary is between 36000 - 60000 £ per year.
Morgans Originals St Martins Lane | 45 St Martin\’s Lane, Covent Garden, London WC2N 4HX, UK
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.
Reporting into the Head of Groups & Events, you will be responsible for assisting with the daily running of the Groups & Events Team, ensuring service standards are met, fostering positive client relationships, and ensuring budgets are exceeded for St Martins Lane London and Sanderson London.
Job Description
In this role as Groups & Events Manager , you will:
- Be responsible for picking up the duties of the Head of Groups & Events in their absence.
- Assist with the management of the Groups & Events team, providing guidance, coaching, and support to ensure the team\’s success.
- Collaborate with the Head of Groups & Events to develop and execute event strategies, ensuring that all events meet or exceed client expectations.
- Oversee the activities of the team, providing training and assistance where necessary, and ensure policies, guidelines, and standards of operations within the department are adhered to.
- Play a critical role in shaping the future of two globally celebrated properties while working alongside a team of passionate hospitality professionals.
Qualifications
To succeed in this role, you’ll need:
- Multi-property or multi-brand experience is ideal.
- 3+ years’ experience in an upscale or lifestyle event venue sales and planning environment.
- Excellent communication skills, with a strong attention to detail and the ability to thrive in a fast-paced environment.
- Efficient in using Microsoft Office, Opera, Delphi, Cvent, and other RFP platforms.
- Flexibility in working hours is required.
Additional Information
At St Martins Lane and Sanderson, we are more than just hotels—we are lifestyle icons. As part of the Morgan’s Originals collection, you’ll be joining a global brand that celebrates creativity, individuality, and a touch of rebellion.
Alongside a competitive salary, we offer the following benefits:
- A dynamic and inclusive work environment.
- The opportunity to work in two prestigious hotels in the heart of London.
- Professional growth and development opportunities.
- Matching Pension Scheme, meaning we’ll match what you put in up to a certain percentage.
- Free Dry Cleaning/Uniform washing, to ensure you’re ready with a clean uniform for the next shift!
- Season ticket loan to help with the annual cost of travel.
- Ride to work scheme, a loan of up to £5000 to help with the cost of a bike and equipment if you want to ride to work.
- Access to the Accor Heartist loyalty scheme with up to 50% off hotels around the world.
- Guest Experience (A free night at St Martins Lane, Complimentary Cocktail and Dinner and Breakfast the next morning) after passing probation so that you can experience what our guests do.
- Length of Service incentives (extra holidays) because who doesn’t love extra holidays!
- Excellent discounts across the Ennismore family for you, ranging from discounted stays as well as a food & beverage discount at most of the Ennismore properties.
- Access to the Accor Heartist programme after passing probation!
- Code membership to enjoy the finest that hospitality has to offer.
- Regular Staff get-togethers (Summer party, Children’s Xmas Party, Department nights out) – we love to enjoy ourselves!
- Employee Assistance Programme – We\’ve got your back, we work with a confidential service provider who can offer support about anything whether it be medical, mental, legal, or financial.
- Mental Health Champions – It’s ok to not be okay. We have a team of mental health champions who are here to help, whether it be having an initial conversation through to supporting you to get appropriate help.
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Eye care vouchers – We are partnered with Specsavers, which means we can offer our screen using members of staff a voucher for a free eye test as well as a discount on a range of glasses.
Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels all sharing the same free spirit. Each hotel, one of a kind, is brought together by a shared culture and community. No matter how big or small, a Morgans Original is always entertaining, celebrates a love for the glossy hey days, and the magic of a Friday night where time disappears.
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Groups & Events Manager employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups & Events Manager
✨Tip Number 1
Familiarize yourself with the unique culture and spirit of Morgans Originals. Understanding the brand's identity will help you align your approach to event management with their values, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in upscale or lifestyle venues. Building connections can provide valuable insights and potentially lead to referrals for the Groups & Events Manager position.
✨Tip Number 3
Showcase your experience with multi-property or multi-brand environments during interviews. Highlight specific examples where you've successfully managed events across different venues to demonstrate your capability in this role.
✨Tip Number 4
Be prepared to discuss your proficiency with relevant software like Microsoft Office, Opera, Delphi, and Cvent. Having practical examples of how you've used these tools to enhance event planning will set you apart from other candidates.
We think you need these skills to ace Groups & Events Manager
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Morgans Originals and their unique approach to hospitality. Highlight your understanding of their brand values and how you can contribute to their spirit of creativity and individuality.
Tailor Your CV: Ensure your CV reflects relevant experience in managing groups and events, particularly in upscale or lifestyle venues. Emphasize your multi-property or multi-brand experience, as well as your proficiency with tools like Microsoft Office, Opera, and Delphi.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to thrive in fast-paced environments. Mention specific examples of how you've exceeded client expectations in previous roles.
Highlight Communication Skills: In your application, emphasize your excellent communication skills and attention to detail. Provide examples of how you've successfully fostered positive client relationships and led teams to success in past positions.
How to prepare for a job interview at Ennismore
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry and how it aligns with the values of Morgans Originals. Share specific examples of how you've created memorable experiences for clients in past roles.
✨Demonstrate Leadership Skills
Since you'll be assisting with the management of the Groups & Events team, highlight your leadership experience. Discuss how you've successfully guided teams in previous positions and how you plan to foster a positive environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in high-pressure situations. Prepare examples of how you've handled challenging events or client requests, showcasing your attention to detail and ability to exceed expectations.
✨Familiarize Yourself with Relevant Tools
Since proficiency in tools like Microsoft Office, Opera, and Cvent is essential, be ready to discuss your experience with these platforms. If possible, mention any specific projects where you utilized these tools to enhance event planning and execution.