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For Companies At a Glance
- Tasks: Join our team to implement ServiceNow solutions for diverse clients and enhance customer experiences.
- Company: Konversational is a boutique consultancy focused on elevating customer experience through digital transformation.
- Benefits: Enjoy flexible work options in Dublin or London, with opportunities for travel and professional growth.
- Why this job: Be part of an exciting, collaborative environment where your ideas and contributions truly matter.
- Qualifications: Bachelor’s degree in Computer Science or related field; programming experience in JavaScript, CSS, and HTML required.
- Other info: We're looking for curious, adaptable individuals who thrive in a fast-paced consulting role.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Successful candidates will join the team in July 2024.
Direct applicants only
Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.
As a ServiceNow Junior Technical Consultant with Konversational, you will be hands-on working in a consulting environment with the responsibility for implementing ServiceNow for a range of customers.
Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform.
Why work with us?
We work hard but try not to take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale.
Excited? You should be…
About you:
- You can demonstrate a hunger for being inquisitive and a desire to improve your knowledge.
- You are agile enough to adapt to the rapid growth and change of our business.
- You have a high sense of responsibility and autonomy.
- You always look for the bigger picture when trying to resolve problems.
- You maintain high standards and see feedback or failure as motivation to learn and grow.
- You are looking for a blended role involving development and client-facing consulting.
- You love to work in the team to foster knowledge sharing and collaboration.
- You can be based in Dublin or London, with flexibility to travel to customers, with the right to live and work in Ireland or UK (no visa sponsorship).
You’ll be doing things like:
- Building extensive technical product expertise on the suite of ServiceNow solutions and capabilities.
- Develop best practice designs and solutions to meet technical requirements of projects and become a trusted advisor on how to apply these to meet business needs.
- Setup, develop, configure, test and manage all technical assets such as APIs, integrations and widgets according to the scope and timelines of the customers project plan and program requirements.
- Work with architects and cross functional teams such as Pre-Sales, Sales and Customer success to create and enhance features for our customers conducive to driving usage, adoption and value for customer needs.
- Maintain a high level of customer response and satisfaction, increase reference ability and look to strengthen the relationship between the customer and Konversational at all times.
You are the person we are looking for if you have:
- Bachelor’s degree in Computer Science or related technical field (2:1 or higher).
- Experience programming/scripting in JavaScript (Angular, Node), CSS, HTML.
- Experience managing and advocating for customer issues or needs.
- Excellent problem-solving skills and ability to rapidly learn new technologies and tool sets.
- Excellent verbal and written communication skills for both business and technical presentations.
Life at Konversational
We are a rapidly scaling boutique consultancy and offer the chance to work alongside top tier colleagues, along with opportunities to push your own limit.
Most importantly, we treat our people equally, fairly and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.
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ServiceNow Junior Technical Consultant employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Junior Technical Consultant
✨Tip Number 1
Familiarize yourself with the ServiceNow platform and its capabilities. Understanding the core functionalities and how they can be applied to solve business problems will give you a significant edge during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully tackled technical challenges. This will demonstrate your ability to think critically and adapt in a fast-paced environment.
✨Tip Number 3
Network with current or former employees of Konversational on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with JavaScript, CSS, and HTML in detail. Be ready to explain how you've used these technologies in previous projects, as technical proficiency is crucial for this role.
We think you need these skills to ace ServiceNow Junior Technical Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the ServiceNow Junior Technical Consultant position. Understand the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experiences, particularly in programming/scripting with JavaScript, CSS, and HTML. Emphasize any consulting or customer-facing roles you've had, as well as your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Konversational that excite you, and explain how your background makes you a great fit for their team.
Highlight Your Soft Skills: In your application, make sure to emphasize your communication skills and ability to work collaboratively. Provide examples of how you've successfully worked in teams or managed customer relationships in the past.
How to prepare for a job interview at ZipRecruiter
✨Show Your Inquisitive Nature
Demonstrate your curiosity and eagerness to learn during the interview. Prepare questions about the ServiceNow platform and how it can be leveraged for customer success, showcasing your desire to deepen your knowledge.
✨Highlight Problem-Solving Skills
Be ready to discuss specific examples where you've successfully resolved technical challenges. This will illustrate your ability to think critically and adapt to changing situations, which is crucial for a Junior Technical Consultant.
✨Emphasize Team Collaboration
Since the role involves working closely with cross-functional teams, share experiences that highlight your teamwork skills. Talk about how you’ve contributed to group projects and fostered knowledge sharing in previous roles.
✨Prepare for Technical Questions
Brush up on your programming and scripting knowledge, especially in JavaScript, CSS, and HTML. Be prepared to answer technical questions or even solve coding problems during the interview to demonstrate your expertise.
