At a Glance
- Tasks: Lead and develop your team while ensuring top-notch customer service and store performance.
- Company: Join Big Yellow, where our employees are the heart of our business.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness perks like gym discounts.
- Why this job: Grow your skills in a supportive environment while making a real impact on customers' experiences.
- Qualifications: We seek passionate leaders with strong communication skills and a drive to exceed targets.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 39264 - 43200 £ per year.
Role: Store Manager / Location: Reading / Salary: £39,264 per annum (OTE £43,190) plus benefits / Hours of work: 40 hours per week – any 5 out of 7 days, working a mixture of early and late shifts covering the store’s opening and closing times.
How you can make a difference
Are you passionate about coaching and developing your team? Do you have the drive to exceed targets? Are you looking to gain and develop your professional and personal skills? At Big Yellow, our employees are the face and heart of our business. When customers visit a store, their experience starts with you. It’s crucial that you’ll have the eagerness to be warm and welcoming, making them feel looked after as soon as they walk in the door.
Using your brilliant people skills, you’ll determine what our customers’ situation is and provide the relevant solutions and support they need. Whether it be putting your cracking sales skills to use by promoting our products or using your entrepreneurial skills to grow and develop your store. With full training provided right from the start, once you step through our door you will be fully supported in your career.
What we would like from you
We love a bit of get up and go, so don’t be afraid of getting stuck into your work with passion and enthusiasm. As a Store Manager, you will have the drive and determination to grow and develop your business and team, taking accountability in all aspects of running your store.
Below are some of the key areas you will be required to fulfil:
- Plan and prioritise the work of you and your team
- Provide regular coaching and support to your team, encouraging development both professionally and personally
- Ensure you and your team provide the highest level of customer service
- Maximise store profitability and performance exceeding sales at every opportunity
- Maintain commercial awareness to improve team and store performance
- Ensure you and your team maintain the cleanliness and maintenance of the store
- Manage store compliance and administration ensuring standards are met
- Take full accountability for store performance and team well-being
- Continually review you and your team’s performance, providing guidance and support
- Promote a positive and flexible approach to daily management of your store/team
- Provide support within your area when required
Our ideal Store Manager will demonstrate:
- Great leadership qualities having led a successful team by example
- Excellent prioritisation skills with the drive to exceed targets
- A genuine desire to support and inspire your team
- Hunger and enthusiasm to drive the store forward
- The ability to problem solve and make decisions
- Good commercial awareness and strong communication skills
- A positive attitude and not being afraid of a challenge
- A flexible approach to yours and your team’s working hours
If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have.
What we give back to you
At Big Yellow we believe in a good work-life balance, and promoting health and wellbeing is vital to the happiness of our employees. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement increasing with service
- Training and support to help you develop a great career with us
- Great pension and sharesave scheme
- Social events throughout the year
- Family-friendly policies to include enhanced maternity, paternity, and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for life events
- Day off to volunteer for one of our charity partners
At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background. If you require us to make any adjustments to our interview process then please let us know.
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Store Manager employer: Big Yellow Group plc
Contact Detail:
Big Yellow Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Show your passion for coaching and developing teams during the interview. Share specific examples of how you've successfully led a team in the past, highlighting your leadership qualities and ability to inspire others.
✨Tip Number 2
Demonstrate your commercial awareness by researching Big Yellow and its competitors. Be prepared to discuss how you can maximize store profitability and performance, and suggest ideas that could help the store grow.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of scenarios where you've had to make quick decisions or overcome challenges in a retail environment, and be ready to share these experiences.
✨Tip Number 4
Exhibit your enthusiasm for the role by asking insightful questions about the team dynamics and store operations. This shows your eagerness to get involved and your commitment to fostering a positive work environment.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and ability to exceed targets. Use specific examples that demonstrate your coaching skills and how you've developed teams in the past.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team development. Mention how your personal values align with Big Yellow's commitment to a positive work environment and employee well-being.
Showcase Relevant Skills: Emphasize your problem-solving abilities, commercial awareness, and communication skills. Provide examples of how you've successfully managed store performance and maintained high standards in previous roles.
Prepare for the Interview: Research Big Yellow and be ready to discuss how you can contribute to their goals. Prepare to share specific instances where you've led a team, exceeded sales targets, or improved customer satisfaction.
How to prepare for a job interview at Big Yellow Group plc
✨Show Your Passion for Team Development
Make sure to express your enthusiasm for coaching and developing your team. Share specific examples of how you've successfully supported team members in their professional growth.
✨Demonstrate Strong Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've led a team to exceed targets. Highlight your ability to inspire and motivate others.
✨Emphasize Customer Service Excellence
Be ready to talk about your approach to customer service. Share instances where you went above and beyond to ensure a positive customer experience, showcasing your people skills.
✨Exhibit Commercial Awareness
Show that you understand the importance of store performance and profitability. Discuss how you've used commercial insights to drive sales and improve team performance in previous roles.