Catering - Service Leader

Catering - Service Leader

Full-Time 24000 - 36000 £ / year (est.)
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At a Glance

  • Tasks: Lead and motivate teams to deliver exceptional customer service in a fast-paced environment.
  • Company: Join Welcome Break, a top UK motorway service operator with popular brands like KFC and Starbucks.
  • Benefits: Enjoy flexible hours, meal allowances, employee discounts, and career progression opportunities.
  • Why this job: This role offers immediate start, great training, and a chance to grow your management career.
  • Qualifications: Must have fast food experience as a Team Leader or supervisor and a passion for customer service.
  • Other info: Free onsite parking and uniform provided; perfect for balancing work with your lifestyle!

The predicted salary is between 24000 - 36000 £ per year.

Are you ready to be a Catering Service Leader? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.

Immediate start and flexible full and part-time positions available, must have fast food experience, * Have some prior experience working in fast food as a Team Leader or supervisor

  • Be passionate about delivering exceptional customer service.

  • Have ambition to go far in their management career.

  • £10 on shift meal allowance

  • Flexible working patterns to fit your lifestyle

  • Immediate start in customer service roles and overtime available

  • Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)

  • My Welcome Break discounts – savings at hundreds of retailers

  • Incentive Schemes

  • Career progression from Supervisor to Store Management through brilliant training programmes

  • Holiday entitlement that increases with service

  • Cycle to work scheme

  • Free onsite parking

  • Uniform provided – of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Catering - Service Leader employer: Welcome Break

Welcome Break is an exceptional employer that values its team members and fosters a supportive work culture. As a Catering Service Leader, you'll enjoy flexible working patterns, generous employee discounts at popular brands, and a clear path for career progression through comprehensive training programs. With immediate start opportunities and a focus on delivering outstanding customer service, Welcome Break is the perfect place for those looking to grow in their management careers while being part of a united team.
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Contact Detail:

Welcome Break Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Catering - Service Leader

✨Tip Number 1

Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.

✨Tip Number 2

Highlight your leadership experience. Discuss how you've motivated and supported your team in fast-paced environments, as this is crucial for a Catering Service Leader role.

✨Tip Number 3

Be prepared to talk about your career ambitions. We value candidates who are eager to progress within the company, so express your desire to grow into management roles.

✨Tip Number 4

Familiarize yourself with Welcome Break's brands and values. Understanding our culture and the services we offer will help you connect better during the interview process.

We think you need these skills to ace Catering - Service Leader

Customer Service Excellence
Team Leadership
Fast Food Experience
Motivational Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Training and Development
Organizational Skills
Sales Skills
Attention to Detail
Ambition for Career Progression

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your fast food experience, especially any roles where you acted as a Team Leader or supervisor. This will show that you have the necessary background for the Catering Service Leader position.

Show Your Passion for Customer Service: In your application, express your enthusiasm for delivering exceptional customer service. Provide examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.

Demonstrate Ambition: Convey your ambition to progress in your management career. Mention any relevant training or leadership experiences that illustrate your commitment to personal and professional growth.

Tailor Your Application: Customize your CV and cover letter to align with the job description provided by Welcome Break. Use keywords from the job listing to make it clear that you are a great fit for the role.

How to prepare for a job interview at Welcome Break

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.

✨Highlight Your Leadership Experience

Since the role requires prior experience as a Team Leader or supervisor, be prepared to discuss your leadership style and how you've motivated your team in previous roles. Use concrete examples to illustrate your ability to lead effectively.

✨Demonstrate Flexibility and Adaptability

With flexible working patterns being a key aspect of the job, emphasize your ability to adapt to different situations and schedules. Discuss any experiences where you successfully managed changing priorities or worked in a fast-paced environment.

✨Discuss Your Career Ambitions

The company values ambition and career progression, so be ready to talk about your long-term goals. Explain how this position aligns with your career aspirations and what steps you plan to take to advance within the company.

Catering - Service Leader
Welcome Break Apply now
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  • Catering - Service Leader

    Full-Time
    24000 - 36000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-11

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    Welcome Break

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