Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage a depot team to boost performance and customer satisfaction.
- Company: GAP Group is the UK's leading welfare provider with 17 depots nationwide.
- Benefits: Enjoy competitive salary, bonus schemes, up to 25 days leave, and wellness perks.
- Why this job: Join a top industry team focused on quality and customer care while developing your leadership skills.
- Qualifications: Experience in operational management, preferably in construction/hire, and strong leadership skills required.
- Other info: Opportunities for internal promotion and professional development through our Learning & Development Team.
The predicted salary is between 48000 - 72000 £ per year.
Location
United Kingdom, South West, Plymouth Welfare
Requester
Number of positions to be provided
1
Contract hours
45.00
About the role
Our team is the best in the industry – is it time for you to join us?
GAP’s Welfare Services division was set up with our customers in mind to make life more comfortable both on-site and at events. With 17 stand-alone depots across the UK, GAP is the only national welfare provider offering towable welfare units, portable toilets and tanker services.
As a General Manager at GAP Group, you will develop and manage your depot team to drive performance and identify opportunities to increase revenue across new and existing customers. Quality and customer satisfaction are key drivers for GAP Group depots and the General Manager will ensure customers’ expectations and needs are being met through quality audits and customer visits. The General Manager also manages their own Profit Centre and will influence all aspects of Depot Operations – from staff recruitment and development to purchasing equipment and supplies.
About You
Successful applicants for the role should demonstrate the following:
- Significant experience within an operational management role, preferably gained within the construction/hire industry
- An understanding of Welfare equipment, hire products, and the customer base within the Bournemouth area would be highly beneficial
- Proven leadership skills with the ability to develop a high-performing team who can deliver results and exceed customers’ expectations
- Previous experience and accountability for the profit and loss of business operations and a keen eye for business development opportunities
- Experience managing welfare service operatives
- An understanding of SEPA and the EA
- Strong attention to detail with the ability to identify and provide solutions for potential challenges within the workplace
- Proficient in MS Office packages including Excel and Word
- Full UK Driving Licence
About Us
GAP Hire Solutions now has 11 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best, and as a company, we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
- Company vehicle and fully expensed fuel card (optional)
So what next?
If you fit the profile and are up for the challenge, we would love to hear from you!
#J-18808-Ljbffr
General Manager - Plymouth employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Plymouth
✨Tip Number 1
Familiarize yourself with the welfare services industry, especially in the Plymouth area. Understanding local customer needs and the competitive landscape can give you an edge during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've developed high-performing teams in previous roles. Be ready to discuss your approach to team management and performance improvement.
✨Tip Number 3
Brush up on your knowledge of welfare equipment and hire products. Being able to speak confidently about these topics will demonstrate your expertise and commitment to the role.
✨Tip Number 4
Prepare to discuss your experience with profit and loss management. Be ready to share how you've identified business development opportunities and driven revenue growth in past positions.
We think you need these skills to ace General Manager - Plymouth
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position at GAP. Understand the key responsibilities and required skills, especially those related to operational management and customer satisfaction.
Tailor Your CV: Customize your CV to highlight relevant experience in operational management, particularly within the construction or hire industry. Emphasize your leadership skills and any experience with profit and loss accountability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the welfare services sector and your ability to drive performance. Mention specific examples of how you've developed high-performing teams and met customer expectations in previous roles.
Highlight Relevant Skills: Make sure to mention your proficiency in MS Office, particularly Excel and Word, as well as any knowledge of SEPA and EA regulations. These details can set you apart from other candidates.
How to prepare for a job interview at GAP Group Ltd.
✨Showcase Your Leadership Skills
As a General Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully developed high-performing teams in the past and how you plan to do the same at GAP.
✨Understand the Welfare Industry
Familiarize yourself with welfare equipment and hire products relevant to the construction industry. Being knowledgeable about the specific needs of customers in the Bournemouth area will set you apart.
✨Highlight Your Operational Management Experience
Be ready to discuss your previous roles in operational management, especially any experience related to profit and loss accountability. This will show your understanding of business operations and revenue generation.
✨Prepare for Quality Audits and Customer Satisfaction
Since quality and customer satisfaction are key drivers for GAP, think of ways you've ensured these in your previous roles. Share specific strategies or audits you've implemented to meet customer expectations.
