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- Tasks: Lead membership engagement and business development for a global organization.
- Company: Join a dynamic global membership company making an impact in various sectors.
- Benefits: Enjoy hybrid working, a competitive salary, and a generous benefits package.
- Why this job: Be the 'Voice' of members and shape their experience while leading a passionate team.
- Qualifications: Proven track record in corporate membership engagement is essential.
- Other info: Applications from diverse candidates are encouraged; only successful applicants will be contacted.
The predicted salary is between 68000 - 92000 £ per year.
Director of Membership Engagement
Global Membership Body
Hybrid Working (Central London and Home)
Salary: £80,000-£100,000 plus a generous benefits package
******Must have a proven track record in corporate membership engagement for a global membership organisation******
My client, a global membership company operating in a dynamic sector, is looking for a Membership Engagement Director to lead membership engagement and business development, including attraction, recruitment, retention, and renewal. This role acts as the “Voice” of the members in the Leadership Team.
Key Responsibilities:
- Lead Member Engagement Team (Regional Client Engagement Consultants, Membership Services Specialist)
- Oversee client engagement for Europe and Africa
- Develop and Manage Member Engagement processes (attraction, development, acquisition, onboarding, retention)
- Identify and develop new member value opportunities
- Develop and manage annual membership services budget
- Manage membership services projects
- Lead the validation and update of member data in the CRM system
- Report on Membership statistics (new members, retention, losses)
- Run membership surveys and insights into associated projects
- Work in partnership with Marketing, Communications and Events to develop member content and speakers at events and drive member attendance
- Working with Marketing, Communications and Events to develop membership support e.g. Web pages, brochures, member value webinars, member app, branded merchandise etc.
Required Skills and Experience
Essential
- Proven experience in global corporate membership engagement
- Experience in developing and delivering an excellent member value proposition for not-for-profit trade associations
- Strong leadership skills
- Strong presentation skills
- Good understanding of Key Account Management Principles
Desirable
- Knowledge of the offshore energy industry (ideally both Oil and Gas and Renewables)
To apply to the role of Membership Engagement Director please send your CV.
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
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Director of Membership Engagement employer: Membershipbespoke
Contact Detail:
Membershipbespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Membership Engagement
✨Tip Number 1
Make sure to showcase your proven track record in corporate membership engagement during networking events. Engage with professionals in the field and discuss your experiences, as this can help you stand out.
✨Tip Number 2
Familiarize yourself with the latest trends in member engagement strategies, especially within global organizations. This knowledge will not only prepare you for interviews but also demonstrate your commitment to the role.
✨Tip Number 3
Connect with current or former employees of the organization on LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application process.
✨Tip Number 4
Prepare to discuss specific examples of how you've developed and managed member engagement processes in previous roles. Being able to articulate these experiences clearly will help you make a strong impression.
We think you need these skills to ace Director of Membership Engagement
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proven track record in corporate membership engagement. Use specific examples that demonstrate your experience in leading membership teams and developing member value propositions.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your passion for membership engagement and how your skills align with the key responsibilities of the role. Mention your leadership experience and any relevant industry knowledge, especially in the offshore energy sector.
Highlight Relevant Achievements: In both your CV and cover letter, emphasize your achievements in member attraction, retention, and renewal. Use metrics where possible to showcase your impact, such as percentage increases in membership or successful projects you've led.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Membershipbespoke
✨Showcase Your Leadership Skills
As a Director of Membership Engagement, strong leadership is crucial. Be prepared to discuss your previous experiences leading teams and how you foster collaboration and motivation among team members.
✨Demonstrate Your Understanding of Member Value
Highlight your experience in developing member value propositions. Be ready to share specific examples of how you've successfully attracted, retained, and engaged members in past roles.
✨Prepare for Data-Driven Discussions
Since the role involves reporting on membership statistics, familiarize yourself with key metrics related to member engagement. Be prepared to discuss how you have used data to inform strategies and improve member services.
✨Align with Marketing and Communications
This position requires collaboration with various departments. Think about how you've worked with marketing and communications teams in the past to enhance member engagement and be ready to share those experiences.
