At a Glance
- Tasks: Join our team as a Healthcare Support Worker, assisting in patient care and supporting cancer treatments.
- Company: Be part of York and Scarborough Teaching Hospitals NHS Foundation Trust, dedicated to excellent healthcare.
- Benefits: Enjoy 27-33 days of holiday, NHS pension, and discounts on shopping and leisure activities.
- Why this job: Make a real impact in cancer care while working in a supportive and dynamic environment.
- Qualifications: No prior experience needed; just a willingness to learn and a caring attitude.
- Other info: In-person interviews only; flexible working options available after starting.
The predicted salary is between 24000 - 36000 £ per year.
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Job overview
This post will provide excellent grounding for any Healthcare Support Worker with a genuine interest in cancer and its treatments, and could lead to a rewarding future in cancer care nursing. The post has to offer:
- Full training and support will be provided in obtaining the Care Certificate (if required)
- You will be based in the out-patient Chemotherapy Unit
- To assist and support members of the multi-professional team in order to provide a high standard of patient-centred care; performing duties without the need for constant direct supervision.
- Being part of a forward-thinking, dynamic, supportive, and friendly team
With a base and training at York Oncology/Haematology Outpatients, there will be an opportunity to experience training in an area providing full elite care, to those affected by cancer and its treatments.
Interviews for this position will be held in person ONLY in one of our York sites. Remote interviews will not be available. By submitting your application you acknowledge that interviews will be held in person and no remote interviews will be offered.
Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.
Main duties of the job
Important Information – Please read in full prior to submitting your application
You must be able to commit to our Full Time HCSW Academy for the first 4 weeks of your employment with our Trust. Please note our HCSW Academy takes place at our training site in Holgate, York. We are unable to provide travel options or reimburse travel costs for attendance at this.
SPONSORSHIP INFORMATION: Please note we are unable to provide sponsorship for this role.
As a Healthcare Support Worker at York Hospital, you will be part of a multi-professional team providing high standards of care to our patients. You will maintain and promote patient independence and dignity to ensure each patient receives a positive experience. Please see the attached document ‘Healthcare Support Worker Key Duties’ to see a full list of key duties.
As a Healthcare Support Worker, you may be expected to work a combination of shifts including nights, weekends, and Bank Holidays:
- Early – 07:00-15:00
- Late – 12:00 – 20:00
- Long days – 07:00 – 20:00
- Night – 19:30 – 07:30
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Knowledge and Experience
Essential criteria
- Detailed understanding of the role of a HCA
Desirable criteria
- Experience in a Health or Social care setting
Education
Essential criteria
- Numeracy/Literacy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent)
- Willingness to undertake training
Desirable criteria
- Level 2/3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship
Skills
Essential criteria
- Demonstrate effective written and verbal English communication Skills Including: Able to communicate well with patients and other members of staff (face to face or over the phone) and where there are any barriers to communication – e.g. language barrier
- Understand the importance of maintaining confidentiality
- Ability to deal with distressing and emotional situations with empathy, sensitivity, and diplomacy
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check – basic, standard and enhanced.
The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email
Use of Artificial Intelligence (AI)
Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. You will be required to acknowledge that you are aware of this before submitting your application.
Agile and Flexible Working
We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Employee Assistance Programme (EAP)
All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Relocation Package
The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.
A bit more about us and the surrounding area
York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York – consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale – an area covering 3,400 square miles.
Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.
Sponsorship
If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Documents to download
- Job description (PDF, 504.6KB)
- HCSW Key Duties (PDF, 117.7KB)
- Behavioural Framework (PDF, 67.5KB)
- Our Strategy at a glance 2018-2023 (PDF, 54.1KB)
- Guidance for Applicants (PDF, 798.8KB)
- Relocation Offer Information (PDF, 134.7KB)
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HCSW - Haematology/Oncology employer: York and Scarborough Teaching Hospitals NHS Foundation Trust
Contact Detail:
York and Scarborough Teaching Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HCSW - Haematology/Oncology
✨Tip Number 1
Make sure to familiarize yourself with the values of the organization: kindness, openness, and excellence. During your interactions, whether informal discussions or interviews, reflect these values in your communication and demeanor.
✨Tip Number 2
Since the role involves working closely with patients, practice your communication skills. Being able to convey empathy and understanding is crucial, especially in a healthcare setting where emotional situations may arise.
✨Tip Number 3
Reach out to the Recruiting Manager for an informal chat about the role. This not only shows your interest but also gives you valuable insights into what they are looking for in a candidate.
✨Tip Number 4
Be prepared for in-person interviews at one of the York sites. Familiarize yourself with the location and plan your travel accordingly, as remote interviews are not an option for this position.
We think you need these skills to ace HCSW - Haematology/Oncology
Some tips for your application 🫡
Understand the Role: Make sure you have a detailed understanding of the Healthcare Support Worker role, especially in the context of haematology and oncology. Familiarize yourself with the key duties and responsibilities outlined in the job description.
Align with Values: Reflect on how your personal values align with those of the organization: kindness, openness, and excellence. Be prepared to demonstrate this alignment in your application and during the interview.
Tailor Your Application: Customize your CV and cover letter to highlight relevant experience in health or social care settings. Emphasize your communication skills and ability to handle emotional situations with empathy, as these are crucial for the role.
Check Your Email Regularly: Since communication will primarily be via email, ensure you check all your mail folders regularly, including junk and spam folders, to avoid missing any important messages regarding your application.
How to prepare for a job interview at York and Scarborough Teaching Hospitals NHS Foundation Trust
✨Emphasize Your Values
Make sure to express how your personal values align with the organization's core values of kindness, openness, and excellence. Share specific examples from your past experiences that demonstrate these values in action.
✨Show Genuine Interest in Cancer Care
Prepare to discuss your interest in cancer care and treatments. Highlight any relevant experiences or knowledge you have about the field, and express your commitment to providing high-quality patient-centered care.
✨Communicate Effectively
Demonstrate your strong communication skills during the interview. Be clear and concise in your responses, and be prepared to discuss how you would handle sensitive situations with empathy and professionalism.
✨Ask Thoughtful Questions
Prepare a few thoughtful questions to ask the interviewers about the role, team dynamics, and training opportunities. This shows your enthusiasm for the position and helps you gather important information about the work environment.