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- Tasks: Join us as a Service Engineer to manage gaming equipment repairs and installations.
- Company: Game Nation is a leading name in the gaming industry, based in East London.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and make an impact in gaming.
- Qualifications: Experience in electrical and mechanical fault diagnosis and a full driving license are required.
- Other info: This is an entry-level, full-time position with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
We’re on the search again for new talent!
Game Nation is now recruiting for TWO Service Engineers to join us in East London.
You will effectively prioritize and manage machine breakages, repairs, and installations of all gaming equipment, liaising with the relevant Regional Manager on a regular basis to better understand the needs across the area/region.
Responsibilities:
- Ensure that the response time/completion of service calls are within the target set.
- Carry out Portable Appliance Tests and Planned Preventative Maintenance (PPM) visits according to Company or customer schedules, ensuring that the necessary documentation is completed. Carry out PC Swaps and Project Updates as required.
- Control and replace the spares issued to you in accordance with laid down procedures.
- Carry out Installation Pre-wiring as required.
- Carry out machine installations, changes, and removals as required.
- Carry out cleaning of the machines inside and out.
- Carry out venue layout changes or machine changes.
(This list is not exhaustive)
Reporting to the Chief Commercial Officer, the successful candidate will have experience with electrical and mechanical fault diagnosis, repair work, and installation, possess a full driving license, and be familiar with the physical installation of equipment.
A competitive salary and benefits package is on offer for the right candidate.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Gambling Facilities and Casinos
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Service Engineer employer: City Gaming Limited
Contact Detail:
City Gaming Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarize yourself with the specific gaming equipment and machines that Game Nation uses. Understanding the common issues and repair processes will give you an edge during the interview.
✨Tip Number 2
Highlight any previous experience you have with electrical and mechanical fault diagnosis. Be prepared to discuss specific examples of how you've successfully managed repairs or installations in the past.
✨Tip Number 3
Since this role involves liaising with a Regional Manager, practice your communication skills. Being able to clearly articulate your thoughts and updates on service calls will be crucial.
✨Tip Number 4
Make sure you have a valid driving license and are comfortable with travel, as this position may require you to visit various locations for installations and maintenance.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Engineer position at Game Nation. Understand the key responsibilities and required skills, such as electrical and mechanical fault diagnosis, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with machine repairs, installations, or maintenance. Be specific about your hands-on experience with gaming equipment or similar machinery.
Showcase Your Skills: Mention any relevant certifications or training you have completed, especially those related to electrical and mechanical work. If you have a full driving license, make sure to include that as well, as it is a requirement for the role.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the Service Engineer position at Game Nation. Discuss how your skills and experiences align with the company's needs and express your enthusiasm for the role.
How to prepare for a job interview at City Gaming Limited
✨Show Your Technical Skills
Be prepared to discuss your experience with electrical and mechanical fault diagnosis. Highlight specific examples of repairs or installations you've completed in the past, as this will demonstrate your hands-on expertise.
✨Understand the Company Culture
Research Game Nation and familiarize yourself with their values and mission. Showing that you align with their culture can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as a machine breakdown during peak hours. Think through your problem-solving process and be ready to articulate it clearly.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the types of gaming equipment you'll be working with or the team dynamics, which shows your genuine interest in the position.
