At a Glance
- Tasks: Resolve issues with windows, doors, and conservatories while providing top-notch customer service.
- Company: Join the Northwest's leading installer of Orangeries and Conservatories, part of a £60m+ group.
- Benefits: Enjoy competitive salary, healthcare benefits, free parking, and a company vehicle with fuel card.
- Why this job: Be part of a forward-thinking company focused on quality work and exceptional customer experiences.
- Qualifications: Experience in window and door fitting, excellent problem-solving skills, and a clean driving license required.
- Other info: Ideal for self-motivated individuals who thrive on quality and customer satisfaction.
The predicted salary is between 28800 - 42000 £ per year.
Employed Service/Finishing Engineer Opportunity Competitive Salary | Healthcare Benefit | Free Parking | Company Vehicle and Fuel Card for Business Use Our client is the Northwests leading installer ofOrangeries, Conservatories, Garden Rooms, Glazed Extensions and Windows and Doors, part of the £60m+ turnover, Conservatory Outlet Grouptheir focus is to deliver an exceptional service to customers. To support their ongoing business growth, they have an opportunity for an experienced Service/Finishing Engineer to join the team in Kendal, covering in and around the lake district. This role will have a company vehicle and fuel card supplied for business use. It is important to us that they deliver an exceptional service to customers. To achieve this, it is vital that their Service/Finishing Engineers are quality focused, experienced, and passionate about providing excellent customer service. This is a great opportunity to work for a high profile, top-quality, forward-thinking business. Role Responsibilities To be responsible for resolving issues with windows, doors, bi-folds, orangeries, and conservatories. To provide excellent customer service whilst at customers properties. To ensure that all visits are completed on the first visit. To provide excellent quality work and be responsible for ensuring quality work is carried out at all times. To support the Engineering team to assist with resolving any issues as and when required. To ensure that your customer experience score is positive. Strong knowledge and experience of site Health and Safety. Demonstrate extremely high standards of work. The drive to achieve deadlines, deliver quality work right first time. Person Attributes Previous experience in all aspects of window, door and bi-fold fitting including fitting doors and windows, conservatories, and orangeries. The ability to fit any miscellaneous hardware or fittings that may be required such as handles, hinges, glazing, letterboxes etc. Excellent product knowledge with good problem-solving skills and the ability to identify cost efficient solutions to problems. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. A clean driving license. The ability to work on your own and use your own initiative. Good communication skills with the ability to communicate both verbally and written. A self -motivated individual who has a can-do approach to work with the ability to get the job done in the required timescales. A willingness to undertake further training with the ability to implement learning into your daily work. If you have the drive to Make it Happen with a positive can do attitude and a focus on quality work this could be the opportunity for you.Please submit your CV to apply for this Finishing Service Engineer role. JBRP1_UKTJ
Equals One Ltd | Finishing Engineer | kendal employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equals One Ltd | Finishing Engineer | kendal
✨Tip Number 1
Familiarize yourself with the specific products and services offered by Equals One Ltd. Understanding their orangeries, conservatories, and other installations will help you demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your previous experience in fitting windows, doors, and bi-folds. Be prepared to discuss specific projects where you successfully resolved issues on-site, showcasing your problem-solving skills.
✨Tip Number 3
Emphasize your commitment to customer service. Share examples of how you've handled dissatisfied customers in the past, focusing on your calm and polite approach to resolving their concerns.
✨Tip Number 4
Demonstrate your knowledge of health and safety standards relevant to the role. Being able to discuss how you prioritize safety on-site will show that you are a responsible candidate who values quality work.
We think you need these skills to ace Equals One Ltd | Finishing Engineer | kendal
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in fitting windows, doors, and conservatories. Detail specific projects or roles where you demonstrated your skills and knowledge in this area.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've successfully handled customer interactions, especially in challenging situations. This will demonstrate your ability to maintain a calm and polite approach.
Demonstrate Problem-Solving Abilities: Provide instances where you've identified cost-efficient solutions to problems on-site. This could involve detailing how you resolved issues during installations or repairs, showcasing your practical knowledge and initiative.
Tailor Your CV: Customize your CV to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'quality work', 'self-motivated', and 'health and safety', to ensure your application stands out.
How to prepare for a job interview at Equals One Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your previous experience with windows, doors, and conservatories. Highlight specific projects where you successfully resolved issues or delivered quality work on the first visit.
✨Demonstrate Customer Service Excellence
Since customer service is a key focus for the company, share examples of how you've handled difficult situations with customers. Emphasize your calm and polite approach, and how you ensure a positive customer experience.
✨Emphasize Health and Safety Knowledge
Discuss your understanding of site health and safety regulations. Provide examples of how you've implemented safety measures in your previous roles to ensure a safe working environment.
✨Exhibit a Can-Do Attitude
The company values self-motivated individuals with a positive attitude. Be ready to talk about challenges you've faced and how your proactive approach helped you overcome them, demonstrating your drive to 'Make it Happen'.