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- Tasks: Become the tech guru for our Ticket Office, ensuring smooth ticket sales and operations.
- Company: Join Celtic Park, a venue dedicated to exceptional fan experiences and teamwork.
- Benefits: Enjoy a flexible work environment with opportunities for growth and collaboration.
- Why this job: Make an impact by supporting ticketing systems and enhancing fan experiences at match days.
- Qualifications: Experience with SQL, Excel, and basic IT support is essential; football ticketing knowledge is a plus.
- Other info: Flexible hours required, including weekends and match days; apply now to be part of the action!
The predicted salary is between 28800 - 43200 £ per year.
Technical Assistant – Ticket Office Operations Expert Join a respected venue committed to delivering exceptional fan experiences Become the go-to expert for the Ticket Office’s technical systems and processes Collaborate with a supportive team in a flexible and inclusive work environment Celtic Park, a prominent venue known for its dedication to providing outstanding experiences for fans and visitors, is seeking a skilled Technical Assistant to join their Ticket Office team. This permanent position offers the opportunity to play a crucial role in ensuring the smooth and efficient operation of ticket sales and related processes. The impact you’ll make: As a Technical Assistant, you will provide essential technical support and advice to colleagues within the Ticket Office. Your expertise will be instrumental in configuring and updating the software that powers the department, as well as offering basic IT support to team members. Additionally, you will conduct database analysis using SQL or Microsoft Access to support decision-making and troubleshooting efforts. Become an expert in the use of the Ticket Office’s software, assisting with system setup and configuration Manage and create dashboards using SQL and Tableau to provide valuable insights Perform ad hoc data analysis to support decision-making and problem-solving Configure and update software to ensure optimal performance and functionality Manage technical aspects of the Ticket Office website Provide basic IT support to colleagues, addressing their technical needs and queries Assist with all aspects of Ticket Office operations, contributing to the department’s overall efficiency Your skills and experience: Experience with SQL Server and Excel query skills for data analysis Business acumen to understand and ensure data accuracy Proficiency in Tableau, Power BI, or similar reporting tools Experience providing basic IT and technical support Intermediate SQL and Excel query skills Beneficial experience with Direct Debit Software/BACS Knowledge of football ticketing software is advantageous Experience in an IT support role, particularly with Windows and Office 365 Ability to work flexible hours, including weekends, evenings and match days. How to Apply If you possess the required skills and experience and are passionate about contributing to Celtic Park’s success, please submit your application by clicking the link to apply. The Executives in Sport Group are retained on behalf of Celtic Football Club to appoint a Technical Assistant. All direct applications and CVs will be forwarded to The Executives in Sport Group. If this role is of interest, then please press the apply button and include a copy of your CV. _____________________ We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied is anonymous and will not be viewed by recruiting managers. (Please copy and paste into your browser) https://forms.office.com/e/jWzJu5w8km _____________________ Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.
Technical Assistant employer: Celtic Football Club
Contact Detail:
Celtic Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant
✨Tip Number 1
Familiarize yourself with the specific technical systems and software used in ticket office operations. Understanding the tools like SQL, Tableau, and any football ticketing software will give you a significant edge during the interview.
✨Tip Number 2
Highlight any previous experience you have in IT support roles, especially if it involves Windows and Office 365. Being able to demonstrate your ability to provide technical assistance will show that you're ready to step into this role.
✨Tip Number 3
Prepare to discuss how you've used data analysis tools like SQL or Excel in past roles. Be ready to share specific examples of how your analysis has contributed to decision-making or problem-solving.
✨Tip Number 4
Show your enthusiasm for working in a flexible environment, especially during match days and weekends. Employers appreciate candidates who are willing to adapt their schedules to meet the needs of the team.
We think you need these skills to ace Technical Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Assistant. Familiarize yourself with the technical systems and processes mentioned in the job description to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasize your experience with SQL, Excel, and any reporting tools like Tableau or Power BI. Mention any previous IT support roles and your ability to work flexible hours, as these are crucial for the position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your skills align with the needs of the Ticket Office. Be sure to mention your understanding of ticketing software and your commitment to enhancing fan experiences.
Submit Your Application: Once you have prepared your documents, submit your application through the provided link. Ensure that all information is accurate and that you have included a copy of your CV as requested.
How to prepare for a job interview at Celtic Football Club
✨Show Your Technical Expertise
Be prepared to discuss your experience with SQL, Excel, and any reporting tools like Tableau. Highlight specific projects where you utilized these skills to solve problems or improve processes.
✨Understand the Ticket Office Operations
Research Celtic Park's ticketing systems and processes. Familiarize yourself with common challenges in ticket office operations and think about how your skills can help address them.
✨Demonstrate Your IT Support Skills
Prepare examples of how you've provided IT support in previous roles. Be ready to explain how you troubleshoot issues and assist colleagues with technical queries.
✨Emphasize Flexibility and Team Collaboration
Since the role requires working flexible hours, express your willingness to adapt to different schedules. Also, share experiences where you successfully collaborated with a team to achieve common goals.
