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- Tasks: Coordinate room service requests and ensure timely delivery to guests.
- Company: Join The Landmark London, a vibrant hotel near Marylebone station.
- Benefits: Enjoy £11.95/hour, free meals, laundry, and wellness support.
- Why this job: Be part of a fun team that values your growth and positive energy.
- Qualifications: No prior experience needed; just bring your passion for service!
- Other info: Flexible hours based on your availability; immediate start available.
Join to apply for the Night Coordinator In Room Dining – London role at The Landmark London .
Enrich the Journeys of our People and our Guests as our Night Coordinator!
The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Night Coordinator:
- Salary: £11.95/hour + service charge
- Team member and Friends & Family rates across our properties
- Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
- Complimentary laundry
- Free meals on duty
- Recommend a Friend incentive
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Night Coordinator to join our In Room Dining on a casual basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Night Coordinator, your main duties and expectations for the role will include:
- Handle and coordinate all room service requests from guests, ensuring timely and accurate delivery
- Take and process room service orders accurately
- Ensure that all room service deliveries meet the hotel’s standards for quality and presentation
- Collaborate with kitchen staff to ensure order accuracy and quality
- Maintain a high standard of cleanliness and organization in the service area
- Address guest inquiries and resolve any issues promptly
- Handle billing for room service orders, ensuring accurate charges are applied to guest accounts
You will work the hours according to your availability and business needs; just notify your manager and they will schedule your shifts accordingly.
All applicants must be legally eligible to work in the UK.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitality
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Night Coordinator In Room Dining - London employer: Landmark Hotel Company Ltd
Contact Detail:
Landmark Hotel Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Coordinator In Room Dining - London
✨Tip Number 1
Familiarize yourself with the hotel and its services. Knowing the menu, room service procedures, and the layout of The Landmark London will help you stand out during the interview.
✨Tip Number 2
Show your passion for hospitality! During your interactions, express your enthusiasm for providing excellent service and creating memorable experiences for guests.
✨Tip Number 3
Highlight your ability to work in a team. Since collaboration with kitchen staff is crucial, share examples of how you've successfully worked with others in previous roles.
✨Tip Number 4
Be prepared to discuss how you handle guest inquiries and resolve issues. Think of specific situations where you turned a negative experience into a positive one.
We think you need these skills to ace Night Coordinator In Room Dining - London
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Night Coordinator position. Understand the key responsibilities and expectations, such as handling room service requests and ensuring quality delivery.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or customer service. Emphasize any previous roles where you demonstrated strong communication skills and attention to detail, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for the Night Coordinator role. Mention specific reasons why you want to work at The Landmark London and how you can contribute to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows professionalism and attention to detail, which is essential in the hospitality sector.
How to prepare for a job interview at Landmark Hotel Company Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent service, as this role is all about creating memorable moments for guests.
✨Demonstrate Team Spirit
Since the job emphasizes a fun and supportive environment, highlight your ability to work well in a team. Discuss how you've collaborated with others in past roles to achieve common goals, especially in high-pressure situations.
✨Be Prepared for Scenario Questions
Expect questions that assess your problem-solving skills, such as how you would handle a guest complaint or a mix-up with an order. Prepare examples from your past experiences that showcase your ability to resolve issues effectively and maintain guest satisfaction.
✨Understand the Role's Responsibilities
Familiarize yourself with the key duties of a Night Coordinator, such as handling room service requests and ensuring quality delivery. Being knowledgeable about these responsibilities will show your genuine interest in the position and your readiness to take on the challenges it presents.
