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For Companies At a Glance
- Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty, known for its fun and friendly atmosphere.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and discounts for you and a friend.
- Why this job: Be part of a dynamic team that values personality and rewards hard work with career progression.
- Qualifications: Previous supervisory experience in retail is ideal; confidence and ambition are key.
- Other info: Training provided for piercing services; we promote from within for future management roles.
Location
97 High Street, New Malden KT3 4BP
Hours
20 hours a week with an opportunity to work more hours – Monday-Friday 2-6
Salary
£13.15 Per Hour.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug’s future Store Managers.
You’ll support the management team in the day-to-day business activities
Driving sales, alongside the development and delivery of excellent customer service and store standards.
Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About you
Ideally supervisory or team leader experience within a fast-paced high street retailer
Understanding of retail Key Performance Indicators; including sales, profit and service
Confidence, resilience and ambition with the ability to help others to develop and improve their skills
Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers
We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you…!
Here’s how you are rewarded
Up to 28 days holiday
Up to 30% discount for you and a nominated friend or family member
Excellent training
Great sales incentives
Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Enhanced company sick pay and pregnancy loss and support
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Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. Understanding their focus on customer service and team spirit will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully managed teams or driven sales in similar settings.
✨Tip Number 3
Prepare to discuss Key Performance Indicators (KPIs) relevant to retail. Showing that you understand how to drive sales and improve service standards will set you apart from other candidates.
✨Tip Number 4
Demonstrate your ability to motivate and develop others. Share stories about how you've helped team members grow, as this aligns with Superdrug's commitment to promoting from within.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory or team leader experience, especially in fast-paced retail environments. Use keywords from the job description to demonstrate your understanding of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your ability to motivate and lead a team. Share specific examples of how you've driven sales or improved customer service in previous roles.
Highlight Key Skills: Emphasise skills that align with the job requirements, such as confidence, resilience, and the ability to develop others. Mention any experience with retail Key Performance Indicators (KPIs) to show your understanding of the business.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that highlight your passion, as this aligns with Superdrug's core values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or achieved targets, showcasing your ability to think on your feet.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales, profit margins, and customer service metrics. Be ready to discuss how you have used these metrics in previous roles to drive success.
✨Emphasise Your Development Mindset
Highlight your willingness to learn and develop both personally and professionally. Talk about how you’ve helped others improve their skills in past roles, as Superdrug values team development and internal promotions.
