Ecommerce Executive

About us Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront. Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into. A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.

Roles and Responsibilities

• Work in synergy with cross functional teams to identify new growth opportunities and ways in which to improve our brand presence.
• Owner for all key trading activity, ensuring all key trading moments are planned and executed.
• Key collaboration with digital marketing channel teams to ensure a consistent campaign plan catered to each channel.
• Perform competitive analysis and identify gaps in site functionality and product features.
• Support business goals through effective site presentation, curation, and execution of trading and marketing strategies.
• Create value throughout the onsite experience, identifying and understanding customers' pain points, work with Digital teams in translating these into enhancement opportunities and engaging experiences.
• Drive site improvements to maximise Conversion and AOV and reduce bounce rate.
• Understand the wider impact of front and back-end changes and decisions and feeding back to the team and the wider business with any pressure points, feedback & improvements.
• Working closely with the Merch team to actively drive forward planning and executive brand campaign and NPDs.
• Utilise analytical programs to make improvements onsite. Monitoring & reporting on changes/improvements and making changes where needed.

Requirements

• Shopify experience is essential.
• Is aware of current and emerging best practice within ecommerce & fashion industry.
• Experience of systems, notably Microsoft Excel & Shopify.
• Builds collaborative, open relationships with all members of the team.
• Is able to coach and guide other team members effectively.
• Ensures productive relationship between ecommerce and trading function and all other business areas to ensure goals achieved.
• Works reliably, accurately and is able to deliver relevant data to develop insight and reporting that will help shape decisions and provide insight.
• Clear, precise, and influential written and verbal communication skills.

What's on offer?

• Bi-annual bonus scheme.
• Extra day off for your birthday.
• Flexible working hours around core hours of 10-4.
• Cycle to work scheme.
• 40% staff discount.
• Healthcare Cashplan.
• Free onsite gym.
• Enhanced pension contribution.
• Enhanced maternity policy.
• Free snacks, drinks & treats.
• Social events.