Senior Manager, Client Solutions
Senior Manager, Client Solutions

Senior Manager, Client Solutions

Manchester Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design and delivery of innovative client solutions in a dynamic legal environment.
  • Company: Join Pinsent Masons, a pioneering alternative legal services provider with a global reach.
  • Benefits: Enjoy flexible working, generous leave, and tailored career development opportunities.
  • Why this job: Be part of a transformative team that enhances legal services through technology and collaboration.
  • Qualifications: Experience in business development and managed legal services is essential; strong commercial awareness is a plus.
  • Other info: This role offers a unique opportunity to shape the future of legal solutions.

The predicted salary is between 43200 - 72000 ÂŁ per year.

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Senior Manager, Client Solutions, Manchester

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Client:

Pinsent Masons

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

Job Views:

11

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Role Overview

Vario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates; Flexible Services, Consulting and Technology, Legal Project Management and Managed Legal Services (‘MLS’).

Our Managed Legal Services (‘MLS’) team is transitioning from \’start-up\’ to a scale-up alternative legal services business. The MLS team is split between Birmingham, London, Manchester, Glasgow and Amsterdam. The MLS team helps clients enhance the performance of their in-house teams through efficient resourcing solutions.

Working with the wider MLS team, this role will support the ongoing design and delivery of the sales and business development strategies for the MLS business which will result in increased growth and revenue. We use a combination of lawyers, other professionals, processes, and technology to deliver outcomes for clients faster and smarter than traditional law. MLS has the benefit of 1,000+ legal professionals with diverse skillsets, experiences and working profiles to enable us to design and deliver the best solutions to a client’s legal challenge, enhanced by the use of technology.

This role will work collaboratively with all members of MLS, including the Delivery and Client Account Management teams, in the design of MLS client solutions. Responsibilities will include:

  • Designing/modelling of specific client solutions, including resource modelling, pricing, profitability calculations and proposal development.
  • Identifying opportunities for new products and solutions and leading on their development.
  • Playing a lead role with MLS’s largest clients, supporting and advising on designated “must win” pursuits/opportunities.
  • Implementing an internal engagement strategy with senior stakeholders accountable for significant clients and providing education on the value MLS can bring.
  • Working with Client Account Management teams to identify growth opportunities and create strategic client relationships.
  • Aligning MLS activities with the firmwide client relationship programme and ensure that MLS are leveraging the benefits of our deep and embedded client relationships.
  • Creating and promoting collateral/marketing materials to demonstrate client benefit.
  • Working in a truly international way to bring global Vario colleagues together and ensure we present a cohesive and coherent message to clients.
  • Stay close to ALSP market developments and contribute to discussions about MLS best practice.

Our standard working hours are 9.30am-5.30pm, however, we are happy to consider flexible working requests.

Please note that the internal title of this role will be ‘Solutions Architect’ but it is a business development-focussed role.

Candidate Overview

We are looking for candidates who ideally hold the following skills and experience:

  • Significant business development and/or solutions experience.
  • Experience of working in a professional services or alternative legal services environment.
  • Significant managed legal services experience.
  • Strong track record in growing existing and new business.
  • Demonstrable experience of adding value to client solutions and driving growth.
  • Strong commercial awareness and numeracy skills, with the ability to price work and calculate profitability.
  • Ability to bring clarity and express requirements/solutions coherently.
  • Ability to build rapport and strong working relationships and to challenge and influence business stakeholders at all levels.
  • Ability to give a substantiated, measured opinion to facilitate progress.
  • Ability to focus on and respond to the bigger strategic picture.

What can we offer you?

  • Tailored career development and support within our award-winning team
  • Agile working (the opportunity to work from home, subject to diary commitments)
  • Carers’ leave (up to five paid days’ leave towards caring responsibilities)
  • 25 days’ annual leave entitlement and the opportunity to purchase or roll over 5 days
  • Contributory pension of up to 5%
  • Death in service cover (4 x base salary)
  • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan

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Contact Detail:

Pinsent Masons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, Client Solutions

✨Tip Number 1

Familiarise yourself with the Managed Legal Services (MLS) sector and its unique offerings. Understanding how MLS operates within the legal framework will help you articulate your insights during discussions with the team.

✨Tip Number 2

Network with professionals in the legal services industry, especially those involved in business development. Attend relevant events or webinars to connect with potential colleagues and gain insights into current trends and challenges.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully driven growth in previous roles. Highlight your experience in developing client solutions and how you can apply that to enhance MLS's offerings.

✨Tip Number 4

Research Pinsent Masons and their approach to alternative legal services. Being knowledgeable about their values and recent developments will demonstrate your genuine interest in the role and the company.

We think you need these skills to ace Senior Manager, Client Solutions

Business Development
Solutions Design
Client Relationship Management
Managed Legal Services Experience
Commercial Awareness
Numeracy Skills
Proposal Development
Resource Modelling
Profitability Calculations
Stakeholder Engagement
Strategic Thinking
Collaboration Skills
Market Awareness
Influencing Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in business development and managed legal services. Use specific examples that demonstrate your ability to grow existing and new business, as well as your commercial awareness.

Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the responsibilities of the Senior Manager, Client Solutions role. Emphasise your experience in designing client solutions and your ability to build strong relationships with stakeholders.

Showcase Your Achievements: Include quantifiable achievements in your application. For instance, mention any successful projects where you contributed to growth or improved client solutions, and provide metrics to back up your claims.

Research Pinsent Masons: Familiarise yourself with Pinsent Masons and their Managed Legal Services. Understanding their market position and recent developments will help you tailor your application and demonstrate your genuine interest in the role.

How to prepare for a job interview at Pinsent Masons

✨Understand the Role and Company

Before the interview, make sure you thoroughly understand the role of Senior Manager, Client Solutions at Pinsent Masons. Familiarise yourself with Vario's services and how they differentiate themselves in the legal sector. This knowledge will help you articulate how your experience aligns with their needs.

✨Showcase Your Business Development Skills

Prepare to discuss specific examples from your past experiences where you've successfully driven business growth or developed client solutions. Highlight your ability to identify opportunities and create strategic relationships, as these are key aspects of the role.

✨Demonstrate Commercial Awareness

Be ready to discuss your understanding of pricing strategies and profitability calculations. The interviewers will be looking for candidates who can express complex ideas clearly and demonstrate strong numeracy skills, so prepare relevant examples that showcase this ability.

✨Build Rapport and Communicate Effectively

During the interview, focus on building a connection with your interviewers. Practice active listening and respond thoughtfully to their questions. Show that you can challenge and influence stakeholders effectively, which is crucial for the collaborative nature of the role.

Senior Manager, Client Solutions
Pinsent Masons
Location: Manchester
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  • Senior Manager, Client Solutions

    Manchester
    Full-Time
    43200 - 72000 ÂŁ / year (est.)
  • P

    Pinsent Masons

    1000+
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