Retail Supervisor

Retail Supervisor

Hounslow Part-Time No home office possible
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At a Glance

  • Tasks: Lead a fun team, drive sales, and deliver excellent customer service.
  • Company: Join Superdrug, a top name in health and beauty retail, loved for value and service.
  • Benefits: Enjoy up to 28 days holiday, 30% discount, and real-time pay tracking with Wagestream.
  • Why this job: Grow your career with us while making a difference in the Health & Beauty sector.
  • Qualifications: Experience in retail management is ideal; confidence and ambition are key!
  • Other info: Training provided for piercing services; we promote from within!

Monday – Friday 5pm – 9pm
Hours:
20 hours a week with an opportunity to work more hours.
Salary:
£12.40 Per Hour.

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure’s on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team; it is real think-on-your-feet stuff! We recognize you are Superdrug’s future Store Managers.

  • You’ll support the management team in the day-to-day business activities.
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximizing profit by working hard to reduce shrinkage, damages, till errors, and costs.

About You

  • Ideally supervisory or team leader experience within a fast-paced high street retailer.
  • Understanding of retail Key Performance Indicators; including sales, profit, and service.
  • Confidence, resilience, and ambition with the ability to help others develop and improve their skills.
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role).
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

We want you, together with Superdrug, to help make a difference in the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!

Here’s How You Are Rewarded

  • Up to 28 days holiday.
  • Up to 30% discount for you and a nominated friend or family member.
  • Excellent training.
  • Great sales incentives.
  • Get instant access to Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money, and save straight from your pay into pots for the future.
  • Enhanced company sick pay and pregnancy loss support.

Come and be part of something special!

For information on how we manage and store your data please go to .

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Retail Supervisor employer: Superdrug Stores

At Superdrug, we pride ourselves on being an exceptional employer that values passion and personality in the workplace. With a strong focus on employee growth, we offer excellent training and clear pathways to advancement, ensuring that our Retail Supervisors are not just leaders but future Store Managers. Our vibrant work culture, combined with competitive benefits like up to 28 days of holiday and a generous discount scheme, makes Superdrug a rewarding place to build a meaningful career in health and beauty.
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Contact Detail:

Superdrug Stores Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Show your passion for beauty and health during the interview. Share personal experiences or stories that highlight your enthusiasm for the industry, as this aligns with Superdrug's values.

✨Tip Number 2

Prepare to discuss your previous supervisory or team leader experience in detail. Be ready to provide examples of how you've motivated a team and handled pressure, as these are key qualities they are looking for.

✨Tip Number 3

Familiarize yourself with retail Key Performance Indicators (KPIs) such as sales and customer service metrics. Being able to speak knowledgeably about these will demonstrate your understanding of the role and its responsibilities.

✨Tip Number 4

Express your willingness to learn and adapt, especially regarding new services like piercing. Highlighting your openness to training shows that you're committed to growing within the company.

We think you need these skills to ace Retail Supervisor

Team Leadership
Sales Management
Customer Service Excellence
Retail KPI Understanding
Coaching and Development
Problem-Solving Skills
Resilience
Communication Skills
Time Management
Attention to Detail
Ability to Work Under Pressure
Motivational Skills
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Retail Supervisor at Superdrug. Highlight your relevant experience in managing teams and driving sales in your application.

Show Your Passion: Express your passion for beauty and health in your cover letter. Mention how you can contribute to creating a fun and motivating environment for your team while achieving targets.

Highlight Relevant Experience: Emphasize any supervisory or team leader experience you have, especially in fast-paced retail environments. Use specific examples to demonstrate your understanding of retail KPIs and customer service excellence.

Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Make sure to include any training or certifications related to retail management or customer service.

How to prepare for a job interview at Superdrug Stores

✨Show Your Passion for Beauty and Health

Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that highlight your passion, as this aligns with Superdrug's values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or achieved targets, showcasing your ability to think on your feet.

✨Understand Retail KPIs

Familiarize yourself with key performance indicators relevant to retail, such as sales, profit margins, and customer service metrics. Be ready to discuss how you have used these metrics to drive success in previous roles.

✨Emphasize Team Development

Highlight your experience in coaching and developing team members. Share strategies you've used to help others improve their skills, as Superdrug values leaders who invest in their team's growth.

Retail Supervisor
Superdrug Stores
S
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