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- Tasks: Engage with small business owners about renewable energy and help them switch to Octopus Energy.
- Company: Join Octopus Energy, a leader in transforming the energy market for small businesses.
- Benefits: Enjoy a supportive team environment with daily check-ins and flexible work options.
- Why this job: Be part of a mission to make energy greener while enhancing customer experiences.
- Qualifications: No specific experience required; just bring your motivation and a passion for helping others.
- Other info: We welcome all applicants and provide accommodations for a comfortable interview process.
The predicted salary is between 24000 - 36000 £ per year.
Liverpool, UK
Octopus Energy UK – Acquisition /
Full-time /
On-site
Octopus Energy Business has exciting opportunities to join our field team, helping small businesses. Over the last few years, we’ve been changing the landscape of traditional field sales and re-inventing customer interactions within the domestic energy market.
We’re now revolutionising the business energy market, with a focus on helping micro businesses with our transparent approach to engaging with new business prospects. We\’re focused on making energy greener and better, for everyone – both at home and at work. We put our customers first, every time, and are looking for amazing people to help us do that!
Here at Octopus, we’re working hard to reinvent face-to-face activity by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations with small business owners. You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy Business.
What You\’ll Do
- Communicate with businesses; Our Business Energy Helpers spend their time talking to small business owners and decision makers explaining the benefits of renewable energy and helping them switch to Octopus Energy Business.
- We are obsessed with excellent customer experience and we go above and beyond to ensure this happens with every business we speak to, leaving them feeling positive about Octopus, regardless if they switch.
- We engage with customers via a few different channels, at their business is the main one, however we also showcase our services at venues, events and some of the best business expos and conferences around the country. Our Business Energy Helpers look after these.
- Help us shape the small business products we offer to businesses – feedback we receive from customers helps us build new tariffs, launch new initiatives and make changes to our existing tariffs. Our teams of Business Energy Helpers are key to us getting this information from customers, quickly.
- Enhance the customers experience, we’ll give you the tools to chat about domestic energy, solar, heat pumps and many more additional services.
What You\’ll Need
- We tend to work in small teams however at times our Business Energy Helpers will work autonomously; an ability to self-motivate and be confident working on your own is a must.
- Honest and hard-working approach to each day is probably the most important attribute we look for in Business Energy Helpers – our teams all love helping customers and each other.
- Previous experience in a B2B role or in the energy industry would be advantageous, although not essential.
- Understanding of the business sales cycle, including diary planning and pipeline management would be helpful.
- We’re a caring team who like to keep in touch with each other; we have daily team check-ins and weekly regional and department-wide catch-ups – please don’t think of corporate type meetings – we don’t take ourselves that seriously!
- An appetite to learn new things, work with some really switched-on people and treat people in a fair and respectful manner.
Application Process
If this sounds like you and you want to know more, apply now to have a further conversation with someone in our team! If you don\’t have a CV to hand then that\’s also fine… please attach a short message as your CV just telling us a bit more about you and why you\’re interested in a career at Octopus Energy!
If this sounds like you then we\’d love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we\’ll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we\’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
- Utilities and Environmental Services
Referrals increase your chances of interviewing at Octopus Energy by 2x.
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Business Energy Helper employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Energy Helper
✨Tip Number 1
Familiarize yourself with the renewable energy sector and Octopus Energy's unique approach. Understanding their mission to make energy greener will help you connect better with small business owners during your conversations.
✨Tip Number 2
Practice your communication skills, especially in explaining complex topics simply. Since you'll be engaging with small business owners, being able to convey the benefits of switching to Octopus Energy clearly is crucial.
✨Tip Number 3
Get involved in local business events or expos to gain firsthand experience in B2B interactions. This will not only boost your confidence but also give you insights into what small businesses are looking for in energy solutions.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Octopus Energy values a caring team environment, so demonstrating your ability to work well with others and support your colleagues will set you apart.
We think you need these skills to ace Business Energy Helper
Some tips for your application 🫡
Craft a Personal Message: Since Octopus Energy encourages applicants to submit a short message instead of a traditional CV, take this opportunity to express your personality. Share why you're interested in the Business Energy Helper role and how your values align with their mission of making energy greener.
Highlight Relevant Experience: If you have any previous experience in B2B roles or the energy industry, make sure to mention it. Even if it's not essential, showcasing your understanding of the business sales cycle or customer interactions can set you apart.
Show Your Customer-Centric Approach: Octopus Energy values excellent customer experience. In your application, emphasize your commitment to customer service and provide examples of how you've gone above and beyond for customers in past roles.
Demonstrate Team Spirit: Mention your ability to work both independently and as part of a team. Highlight any experiences where you collaborated with others or contributed to a positive team environment, as this aligns with the company's culture.
How to prepare for a job interview at Octopus Energy
✨Show Your Passion for Renewable Energy
Make sure to express your enthusiasm for renewable energy and how it can benefit small businesses. Share any personal experiences or knowledge you have about the industry to demonstrate your commitment to Octopus Energy's mission.
✨Highlight Your Customer Service Skills
Since the role focuses on excellent customer experience, be prepared to discuss examples of how you've gone above and beyond for customers in previous roles. This will show that you align with Octopus Energy's values of putting customers first.
✨Demonstrate Self-Motivation and Team Spirit
Talk about your ability to work autonomously while also being a team player. Share instances where you've successfully motivated yourself to achieve goals, as well as how you contribute positively to team dynamics.
✨Prepare Questions About the Role and Company
Come with thoughtful questions about the Business Energy Helper position and Octopus Energy's approach to customer engagement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
