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- Tasks: Support vital services in Employment, Skills & Economic Development and Strategic Transport teams.
- Company: Join Croydon Council, dedicated to sustainable communities and economic recovery.
- Benefits: Enjoy hybrid working options and a commitment to diversity and inclusion.
- Why this job: Make an impact while developing your skills in a supportive and dynamic environment.
- Qualifications: Strong organizational skills, data analysis experience, and proficiency in Microsoft Office required.
- Other info: Flexible working arrangements available; inclusive employer committed to equality.
The predicted salary is between 28800 - 43200 £ per year.
Business Support Officer
An exciting opportunity has arisen to join Croydon Council’s Sustainable Communities, Regeneration & Economic Recovery team as a Business Support Officer.
We are seeking a highly skilled and experienced individual to support the delivery of vital services within the Employment, Skills & Economic Development and Strategic Transport teams. While your primary focus will be on these areas, flexibility will be essential to provide support across the wider directorate when needed.
Key Responsibilities:
As a Business Support Officer, you will play a crucial role in:
- Conducting research, data analysis, and preparing detailed written materials such as member briefings and reports.
- Compiling and analysing data for programme and project performance monitoring, providing reports for internal and external stakeholders.
- Managing shared mailboxes and responding to enquiries, including tracking and ensuring member requests are addressed within corporate deadlines.
- Handling financial matters, including processing claims for external grant funding and maintaining accurate records.
- Coordinating and supporting both internal and external meetings and events.
What We’re Looking For:
To succeed in this role, you should:
- Demonstrate strong organisational skills, including the ability to prioritise tasks, manage competing deadlines, and adapt to a fast-paced environment.
- Possess experience transforming data into clear, insightful reports.
- Be confident in managing diaries, workloads, and identifying solutions to meet tight deadlines.
- Exhibit excellent communication skills (both written and verbal) to effectively represent the team and engage with customers and stakeholders.
- Have a solid understanding of Croydon’s political and social landscape.
- Be confident in customer interactions via email, phone, and face-to-face communications.
- Have significant experience in providing administrative and organisational support.
- Be proficient in IT systems and financial processes, including raising invoices and purchase orders.
- Demonstrate expertise in Microsoft Office applications (particularly Excel, Word, and Outlook) and show a willingness to learn internal systems.
- Display a commitment to equality, diversity, and inclusivity in service delivery.
Why Join Croydon Council?
At Croydon Council, we are committed to building a diverse and inclusive workforce. We offer hybrid working arrangements, allowing employees to combine remote work with office-based collaboration.
As part of our dedication to equality, we are proud to participate in the Disability Confident Scheme, guaranteeing an interview to all disabled applicants who meet the minimum criteria for the role.
We are also committed to safeguarding the welfare of children and vulnerable adults, and the successful candidate will be subject to a DBS check.
Closing Date: Thursday 13th March 2025 at 11:59pm
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
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Business Support Officer employer: London Borough of Croydon
Contact Detail:
London Borough of Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarize yourself with Croydon's political and social landscape. Understanding local issues and community needs will help you engage effectively with stakeholders and demonstrate your commitment to the role.
✨Tip Number 2
Showcase your organizational skills by preparing for potential interview scenarios where you may need to prioritize tasks or manage competing deadlines. Think of examples from your past experiences that highlight your ability to adapt in a fast-paced environment.
✨Tip Number 3
Brush up on your data analysis skills, especially in Microsoft Excel. Being able to transform data into clear, insightful reports is crucial for this role, so consider practicing with sample datasets to enhance your proficiency.
✨Tip Number 4
Prepare to discuss your experience with financial processes, such as raising invoices and managing budgets. Be ready to provide specific examples of how you've handled financial matters in previous roles to demonstrate your expertise.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Support Officer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in administrative support, data analysis, and report writing. Use specific examples that demonstrate your ability to manage competing deadlines and provide insights from data.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your written and verbal communication skills. Consider including examples of how you've successfully engaged with stakeholders or managed customer interactions.
Tailor Your Application: Customize your cover letter to reflect your understanding of Croydon’s political and social landscape. Mention your commitment to equality, diversity, and inclusivity, aligning with the council's values and mission.
How to prepare for a job interview at London Borough of Croydon
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed competing deadlines and prioritised tasks in previous roles. Highlight your ability to adapt to fast-paced environments, as this is crucial for the Business Support Officer position.
✨Demonstrate Data Analysis Expertise
Since the role involves transforming data into insightful reports, come equipped with examples of past projects where you successfully conducted research and data analysis. Be ready to explain your process and the impact of your findings.
✨Communicate Effectively
Excellent communication skills are essential. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You may be asked to provide written materials or reports during the interview, so be prepared to showcase your writing skills.
✨Understand the Local Context
Familiarise yourself with Croydon's political and social landscape. Being knowledgeable about local issues will demonstrate your commitment to the community and your ability to engage effectively with stakeholders.
