Account Manager

Account Manager Role

We are looking for an Account Manager to oversee the full organisation of our private sales events. You’ll be responsible for everything from planning and operational management to delivering post-event reports for our partner brands.

As a true Arlettie ambassador , you will act as the key point of contact for our brand partners and internal teams, ensuring that every event exceeds expectations in both revenue and customer satisfaction.

Key Responsibilities

Event Planning in Collaboration with Partner Brands

• Develop tailored marketing for event invitations based on customer segmentation
• Analyse the product offer to optimise its appeal
• Review pricing strategies and product segmentation
• Plan event layouts and merchandising strategies
• Set sales objectives (e.g. conversion rates and revenue) in alignment with senior management
• Brief the sales team to ensure clarity and alignment

Event Management and Performance Monitoring

• Oversee the event’s execution (layout, merchandising, staff readiness, etc.)
• Monitor key performance indicators (KPIs) such as revenue, visitor numbers, average spend, sell-through rates, and margins
• Adjust strategies in real-time, collaborating with the brand to address performance gaps
• Implement marketing tactics to boost conversion rates and revenue during the event
• Provide daily updates and performance reports to the brand

Post-Event Reporting and Analysis

• Compile and share detailed sales statistics with the brand
• Prepare a full profit-and-loss report for the event
• Deliver a comprehensive marketing review, highlighting successes and areas for improvement
• Suggest strategies for future events, including formats, dates, venues, and commission rates

About You

Qualifications and Experience

• Graduate of a top-tier business school
• At least 3 years of professional experience in purchasing, merchandising, or collection management

Hard Skills

• Strong knowledge of the fashion and luxury industries, with a keen eye for products and trends
• Proven experience in purchasing and B2B client management
• Familiarity with retail and event planning
• Ability to handle the fast-paced nature of live events
• Skilled in managing profit-and-loss accounts
• Fluent in English

Soft Skills

• Proactive, entrepreneurial mindset with strong problem-solving abilities
• Detail-oriented, highly organised, and focused on excellence
• Strong communication and interpersonal skills at all levels
• Results-driven with a collaborative, positive attitude
• Charismatic, approachable, and motivational for team.

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