At a Glance
- Tasks: Provide on-site IT support, troubleshoot issues, and manage Windows OS and Office 365.
- Company: Join a well-established managed services company in the Derby area focused on your growth.
- Benefits: Enjoy exposure to diverse technologies and opportunities for significant career advancement.
- Why this job: Make an immediate impact while enhancing your technical and customer service skills.
- Qualifications: Proficiency in Windows OS, Office 365, and experience in field support required.
- Other info: UK driving license needed for travel between sites in the Derby area.
The predicted salary is between 17400 - 34800 £ per year.
IT Field Technician – £29,000, Leicester Required Skills: Proficiency in Windows OS/Server Office 365 Management Troubleshooting expertise Hardware and software support for PCs and networks 1st & 2nd Line Support Are you an ambitious IT professional looking to advance your career in a dynamic field? A well-established managed services company in the Derby area is ready to invest in your future! We are seeking a motivated IT Field Technician who is eager to make an immediate impact and grow within the role. This position offers an excellent opportunity to provide on-site technical support across various locations in the Derby area. If you have prior experience in field support and are comfortable working with diverse technologies, this role could be a perfect fit. You’ll have the chance to enhance your technical and customer service skills, face new challenges daily, and achieve significant career growth. Key Responsibilities: Provide expert support across Office 365 Management, network diagnostics, PC troubleshooting, and Windows Server management. Work with Hyper-V and Active Directory. Travel between sites in the Derby area to deliver IT support (UK driving license required). Benefits: Exposure to a broad range of technologies Opportunity for significant prof…
IT Field Technician employer: In Technology Group Limited
Contact Detail:
In Technology Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Technician
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Office 365, Hyper-V, and Active Directory. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Highlight your troubleshooting expertise during any conversations or interviews. Be prepared to discuss specific examples of how you've resolved technical issues in the past, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Since this role involves traveling between sites, make sure to emphasize your flexibility and willingness to travel. Mention any previous experience you have in a field support role to showcase your adaptability.
✨Tip Number 4
Network with professionals in the IT field, especially those who work in managed services. Attend local tech meetups or online forums to connect with others and learn more about the industry, which could lead to valuable insights and referrals.
We think you need these skills to ace IT Field Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proficiency in Windows OS/Server, Office 365 Management, and troubleshooting expertise. Include specific examples of your experience in providing 1st and 2nd line support.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your eagerness to grow within the company. Mention your prior experience in field support and how it aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasize your technical skills, especially in network diagnostics, PC troubleshooting, and working with Hyper-V and Active Directory. This will demonstrate your capability to handle the key responsibilities of the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at In Technology Group Limited
✨Show Your Technical Skills
Be prepared to discuss your proficiency in Windows OS, Office 365, and troubleshooting techniques. Bring examples of past experiences where you successfully resolved technical issues, as this will demonstrate your expertise.
✨Highlight Your Field Support Experience
Since the role involves on-site support, share specific instances from your previous jobs where you provided field support. Discuss how you managed different technologies and the challenges you faced while working in diverse environments.
✨Demonstrate Customer Service Skills
As an IT Field Technician, you'll interact with clients regularly. Prepare to talk about how you've handled customer inquiries or complaints in the past, showcasing your ability to communicate effectively and maintain a positive relationship.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Practice answering scenario-based questions related to network diagnostics or PC troubleshooting, as this will help you illustrate your thought process and technical knowledge.