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- Tasks: Lead the development of an Online Community Platform for activists and educators.
- Company: Join Amnesty International UK, a leading organization fighting for human rights globally.
- Benefits: Enjoy 27 days leave, flexible working options, and generous family leave policies.
- Why this job: Make a real impact in human rights activism while fostering an inclusive community.
- Qualifications: Experience in managing online communities and cross-functional project management is essential.
- Other info: We encourage diverse applicants and offer an anonymized application process.
The predicted salary is between 40000 - 57000 £ per year.
Contract Details: Permanent
Salary: £48,559 (Includes London Weighting)
Weekly Hours: 35 with flexibility options
Location: HRAC London EC2A 3EA (Office Location May Change in London in 2025)
Application Deadline: Monday, March 17, 2025
Interview Date: 27 March, 1 and 2 April 2025
Job Summary
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Online Community Manager.
About the role
The Activism and Education Team plays a key role in building Amnesty International UK’s people-powered movement by deepening engagement, decentralising decision-making, and making activism more inclusive across the UK.
As part of AIUK’s Data, Digital, and Technology Transformation Programme, the Online Community Manager will lead the development and ongoing improvement of a new Online Community Platform for activists and educators, acting as product owner from design to long-term strategy. Working collaboratively with internal teams, external consultants, and key stakeholders, this role will develop engagement strategies, implement data-driven interventions, and maintain a secure, inclusive, and high-value space for activists.
Key responsibilities include moderation, safeguarding, and issue resolution, alongside training and support to ensure effective platform use by activists and AIUK staff. The role also involves managing technical challenges, coordinating support, and serving as the primary liaison with the platform’s technology provider.
Through this work, the Online Community Manager will play a crucial role in strengthening AIUK’s activist movement by ensuring the platform is an effective, engaging, and accessible space for activists and educators. By enabling deeper collaboration, resource sharing, and grassroots organising, this role will help amplify activism, decentralise leadership, and empower people across the UK to take meaningful action for human rights.
The role may be for you if:
- You’re skilled in working with cross-functional teams, external partners, and users to oversee the end-to-end project management of a community platform.
- You are experienced in managing large-scale online communities that drive action and support for key causes or initiatives.
- You collaborate well and contribute positively to an inclusive culture.
- You have a good knowledge of safeguarding, moderation for online communities, and inclusive communication principles.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
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Online Community Manager employer: Amnesty International UK
Contact Detail:
Amnesty International UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Community Manager
✨Tip Number 1
Familiarize yourself with Amnesty International UK's mission and values. Understanding their commitment to human rights and how they operate will help you align your responses during the interview and demonstrate your passion for the cause.
✨Tip Number 2
Showcase your experience in managing online communities by preparing specific examples of how you've driven engagement and supported users in previous roles. Be ready to discuss strategies that have worked well for you in the past.
✨Tip Number 3
Highlight your collaborative skills by discussing instances where you've successfully worked with cross-functional teams or external partners. This will demonstrate your ability to manage projects effectively and foster an inclusive culture.
✨Tip Number 4
Prepare to discuss your knowledge of safeguarding and moderation principles. Being able to articulate how you would maintain a secure and inclusive online community will be crucial in showcasing your fit for this role.
We think you need these skills to ace Online Community Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Online Community Manager position. Understand the key responsibilities and required skills, especially around community management, safeguarding, and collaboration.
Tailor Your CV: Customize your CV to highlight relevant experience in managing online communities and working with cross-functional teams. Use specific examples that demonstrate your ability to drive engagement and support for causes.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for human rights and your understanding of Amnesty International UK's mission. Discuss how your skills align with the role and provide examples of past successes in similar positions.
Prepare for Anonymized Application: Since AIUK uses an anonymized application process, ensure that your documents do not contain any personal information that could identify you. Focus on showcasing your skills and experiences without bias.
How to prepare for a job interview at Amnesty International UK
✨Understand the Mission
Familiarize yourself with Amnesty International UK's mission and values. Be prepared to discuss how your skills and experiences align with their goal of ending human rights abuses.
✨Showcase Your Community Management Experience
Prepare examples from your past roles where you successfully managed online communities. Highlight specific strategies you implemented that drove engagement and supported key initiatives.
✨Emphasize Collaboration Skills
Since the role involves working with cross-functional teams, be ready to share instances where you collaborated effectively with diverse groups. Discuss how you contributed to an inclusive culture in those settings.
✨Be Ready for Scenario Questions
Expect scenario-based questions related to moderation, safeguarding, and issue resolution. Think through potential challenges you might face in the role and how you would address them.
