At a Glance
- Tasks: Lead the team and manage store operations, ensuring safety and excellent customer service.
- Company: Join bp retail, a leader in customer service and innovation in the retail market.
- Benefits: Enjoy flexible hours, management bonuses, 25% store discounts, and wellbeing perks.
- Why this job: Be part of a dynamic team that values safety, customer satisfaction, and personal growth.
- Qualifications: Looking for leaders with retail experience who can inspire and develop their team.
- Other info: Apply easily with an up-to-date CV and discover more about our exciting opportunities!
The predicted salary is between 28800 - 43200 £ per year.
Assistant store manager
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What we’re looking for
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority
- Ensure legal and safety compliance through all of the store’s operations e.g., food safety, underage sales, forecourt operations
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement
- As an Assistant Store Manager, it will be your responsibility to support with the team’s management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
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Assistant Store Manager employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Think of specific examples where you've successfully led a team or improved customer service in a retail environment. This will demonstrate that you can energize and support a team effectively.
✨Tip Number 2
Familiarize yourself with bp's policies and procedures, especially regarding safety and compliance. Being knowledgeable about these aspects will help you stand out as a candidate who prioritizes safety and legal compliance in store operations.
✨Tip Number 3
Prepare to discuss how you would handle customer feedback and drive continuous improvement. Having a clear strategy for enhancing customer service will show that you're proactive and committed to delivering great experiences.
✨Tip Number 4
Highlight any experience you have with training and developing team members. As an Assistant Store Manager, you'll be responsible for engaging and developing your team, so demonstrating your ability to mentor others will be a big plus.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Manager position. Understand the key responsibilities and required skills, such as leadership, customer service, and safety compliance.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management and leadership. Emphasize any achievements that demonstrate your ability to lead a team and improve customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's commitment to customer service. Mention specific examples from your past experiences that align with the responsibilities of the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've successfully led a team in the past, focusing on your approach to motivating and energizing team members.
✨Emphasize Customer Service Experience
Customer service is at the heart of this role. Highlight your experience in delivering exceptional customer service and discuss specific instances where you went above and beyond to meet customer needs.
✨Understand Safety Compliance
Safety is a top priority for bp retail. Familiarize yourself with safety regulations and be ready to discuss how you have ensured compliance in previous roles, especially in retail or food service environments.
✨Prepare for Team Management Questions
Expect questions about team management, including recruitment, training, and engagement strategies. Think of examples that showcase your ability to develop and support your team effectively.