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For Companies At a Glance
- Tasks: Manage travel for world-renowned artists, handling complex arrangements and ensuring seamless experiences.
- Company: Join a leading travel management firm specializing in the music and entertainment industry.
- Benefits: Enjoy exclusive event access, 25 days holiday, gym membership, and staff discounts.
- Why this job: Work behind the scenes in a dynamic environment, supporting high-profile clients and making travel stress-free.
- Qualifications: 3-4 years in travel management with GDS expertise, especially in Galileo, and strong client management skills.
- Other info: This hybrid role offers flexibility with a mix of office and remote work in London.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Senior Travel Specialist (Music Industry) – London, UK
An exciting and rare opportunity has arisen for an experienced Senior Travel Specialist to join a leading travel management firm specialising in the music and entertainment industry. This role is perfect for someone with a passion for travel logistics and a keen understanding of the fast-paced demands of high-profile clients. If you have strong GDS expertise (Galileo essential) and thrive in a dynamic, high-pressure environment, this could be the perfect next step in your career.
What Will I Be Doing?
As a Senior Travel Specialist, you’ll be responsible for managing travel for world-renowned artists and their teams. Your day-to-day tasks will include:
Handling complex travel arrangements – including flights, accommodation, ground transport, and VIP services.
Managing a portfolio of high-profile artists – ensuring their travel plans are seamless and stress-free.
Using Galileo GDS – booking, modifying, and troubleshooting itineraries with expert precision.
Building strong industry relationships – working closely with artists, management teams, and travel partners.
Providing exceptional service – ensuring last-minute requests and itinerary changes are handled effortlessly.
Mentoring junior team members – sharing knowledge and best practices in the industry.
What Experience Do I Need?
3 – 4 years’ experience in travel management, ideally experience handling high-profile entertainment clients.
Expertise in Galileo GDS, including complex booking modifications, reissues, and refunds.
A proven track record in client management – delivering outstanding service to VIP customers.
Strong problem-solving skills – the ability to stay calm and efficient under pressure.
An eye for detail – ensuring all travel arrangements run smoothly.
Excellent communication and interpersonal skills – to liaise confidently with artists, managers, and partners.
What Else Do I Need to Know?
This is a full-time hybrid role, based in London, with a mix of office and remote work ( Minimum of 1 or 2 days a week in the office). The hours are 10am-6pm, with occasional after-hours support required.
Perks & Benefits:
Excellent Salary
Exclusive guestlist & ticket access to some of the biggest events in the world.
25 days holiday (increasing with tenure) plus your birthday off.
Gym membership (Hussle or ClassPass).
Staff discounts on shopping and travel.
Cycle to Work scheme.
Employee Assistance Programme – including counselling and lifestyle coaching.
If you’re an experienced travel specialist who thrives in the fast-paced world of music and entertainment, this is your chance to work behind the scenes ensuring artists get where they need to be.
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Travel Specialist - Music Industry employer: Rockpool Recruitment
Contact Detail:
Rockpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Specialist - Music Industry
✨Tip Number 1
Make sure to highlight your experience with high-profile clients in the music and entertainment industry. Use specific examples of how you've managed complex travel arrangements for artists or similar VIPs to showcase your expertise.
✨Tip Number 2
Familiarize yourself with the latest trends and challenges in the music industry, especially regarding travel logistics. This knowledge will help you demonstrate your passion and understanding of the unique demands of this role during any interviews.
✨Tip Number 3
Network with professionals in the travel and music industries. Attend events or join online forums where you can connect with others who work in travel management for artists. Building these relationships can provide valuable insights and potential referrals.
✨Tip Number 4
Prepare to discuss your problem-solving skills in high-pressure situations. Think of specific instances where you successfully handled last-minute changes or issues for clients, as this will be crucial for demonstrating your fit for the role.
We think you need these skills to ace Travel Specialist - Music Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in travel management, especially with high-profile clients. Emphasize your expertise in Galileo GDS and any relevant achievements in the music or entertainment industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel logistics and your understanding of the unique demands of the music industry. Mention specific experiences that demonstrate your problem-solving skills and ability to handle high-pressure situations.
Highlight Relevant Experience: In your application, clearly outline your 3-4 years of experience in travel management. Provide examples of how you've successfully managed complex travel arrangements for VIP clients, particularly in the entertainment sector.
Showcase Communication Skills: Since excellent communication is key in this role, include examples of how you've built strong relationships with clients and partners. Highlight any mentoring experience you have with junior team members to demonstrate your leadership abilities.
How to prepare for a job interview at Rockpool Recruitment
✨Show Your GDS Expertise
Make sure to highlight your experience with Galileo GDS during the interview. Be prepared to discuss specific examples of complex bookings you've handled, including modifications and troubleshooting.
✨Demonstrate Your Problem-Solving Skills
Prepare to share instances where you've successfully managed last-minute changes or high-pressure situations. This will showcase your ability to stay calm and efficient, which is crucial in this role.
✨Emphasize Your Client Management Experience
Talk about your experience working with high-profile clients in the entertainment industry. Highlight how you ensured their travel plans were seamless and stress-free, as this is a key aspect of the job.
✨Build Rapport with Interviewers
Since strong communication skills are essential, practice building rapport with your interviewers. Show enthusiasm for the music and entertainment industry, and be ready to discuss how you can contribute to their team.
