Credit Controller

We’re looking for a Credit Controller (4 month FTC) to join our team in London as part of our Finance function.

Your Role: You will join a team of Credit Controllers working within the Shared Service in a Hybrid role. The position will support The LIONS brand, which is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community.

Key Responsibilities

• Conduct outbound collection calls and send emails to customers with overdue payments (minimum 30 per day).
• Collecting to the agreed immediate payment terms.
• Accurately record all customer interactions within Googlesheets and Salesforce.
• Reconcile bank accounts daily, ensuring all transactions are logged on the Google Sheet.
• Update customer balances and payment statuses accordingly.
• Generate and send card payment links to customers through Adyen and Securetrading.
• Mailbox management – responding promptly to customer queries regarding invoices and payments via email.
• Escalate problematic accounts to the Awards Team for resolution through the appropriate channels.

Your Experience

• Experience in Credit Control.
• Strong written and verbal communication skills, with the ability to engage professionally with clients and the team.
• Excellent attention to detail and advanced Google Sheet skills.
• Proactive attitude with the ability to work independently.

Who are we?

Ascential takes the world’s leading brands to the heart of what’s next for their industries. We do this through our events, intelligence products and advisory services.

Ascential is part of Informa Festivals , a division with the Informa group . Informa is an international business that champions specialists, connecting people with knowledge to help them learn more, know more and do more through live and on-demand events, digital and data-driven services and academic research.

We are home to over 15,000 colleagues working in around 30 countries and serving customers in 150 countries.

Why Choose Us?

We champion our colleagues, all across the world. Join us for opportunities to build a varied career, in a company that’s building for the future.

When it comes to life at Informa , no two days are the same and we celebrate the diversity of our teams and people. But wherever and whoever you are, we give you the freedom to bring ideas to life, work that makes a real difference to our customers and markets, and the chance to be part of an international and inclusive community of great people.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us.

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
• Time out: 25 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A ShareMatch scheme: allows you to become an Informa shareholder with free matching shares.
• Flexible benefits platform: options including Private Medical, Dental Insurance, Critical Illness.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Pension, Life Assurance and Income Protection.
• Access to either our commission, bonus or profit share schemes, dependent on the role.
• Employee assistance programme, season ticket loans and cycle to work scheme.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on our training platforms. When it’s time for the next step, we encourage and support internal job moves.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

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