Neighbourhood Administration Support Officer
Neighbourhood Administration Support Officer

Neighbourhood Administration Support Officer

Margate Full-Time No home office possible
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At a Glance

  • Tasks: Join a busy team supporting neighbourhood services with licensing applications and inspections.
  • Company: Become part of Thanet District Council, a friendly and professional organization.
  • Benefits: Earn £12.50 per hour, increasing to £15.08 after 12 weeks, with potential for permanent placement.
  • Why this job: Make a real impact in your community while developing valuable administrative skills.
  • Qualifications: Excellent IT skills, customer service experience, and a full UK driving license required.
  • Other info: This is a temp-to-perm role; perfect for proactive and motivated individuals!

Neighbourhood Administration Support Officer Location: Margate Job Type: Temp – Perm Salary: £12.50 per hour – raising to £15.08 after 12 weeks Hours: Monday – Friday – 37 hours per week We are seeking a highly experienced & motivated administrator to work as a Neighbourhood Administration Officer, you will be joining a very busy, friendly, supportive and professional team at Thanet District Council. The Neighbourhood team helps the District Council meet the demands of the Neighbourhood services department. The team is responsible for providing technical and administrative support to the Neighbourhoods services. This includes processing a wide range of licensing applications, inspecting vehicles and premises for licence compliance. Preparing reports and attending committee meetings. Attending site visits with officers, dealing with complaints etc As a Neighbourhood Administration Support Officer, you will need to have excellent IT skills with experience in using G-Suite. You will need excellent administration, organisational, prioritisation and customer service skills. A full clean UK driving licence is essential. A standard DBS check will be carried out. This is a temp to perm position for the right candidate. Responsibilities: – Undertake documentary and physical checks of licence applications. Receive and process service requests from a wide range of stakeholders. Undertake inspections of vehicles and premises for licence…

Neighbourhood Administration Support Officer employer: HR GO Recruitment

At Thanet District Council, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment in the vibrant location of Margate. Our team is dedicated to professional growth, providing ample opportunities for training and development, while our competitive salary structure rewards your hard work and commitment. Join us to make a meaningful impact in the community, all while enjoying a balanced work-life schedule from Monday to Friday.
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Contact Detail:

HR GO Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Neighbourhood Administration Support Officer

✨Tip Number 1

Familiarize yourself with the specific licensing laws and regulations relevant to the Neighbourhood services department. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.

✨Tip Number 2

Highlight any experience you have with G-Suite applications, as this is a key requirement for the position. Be prepared to discuss how you've used these tools in previous roles to enhance your administrative efficiency.

✨Tip Number 3

Showcase your customer service skills by preparing examples of how you've effectively handled complaints or difficult situations in the past. This will illustrate your ability to communicate clearly and sensitively, which is crucial for this role.

✨Tip Number 4

Research Thanet District Council and their Neighbourhood services to understand their current projects and challenges. This will allow you to tailor your conversation during the interview and show that you're genuinely interested in contributing to their team.

We think you need these skills to ace Neighbourhood Administration Support Officer

Excellent IT skills
G-Suite proficiency
Customer service skills
Excellent communication skills
Conflict management skills
Report writing
Organisational skills
Prioritisation skills
Ability to work under pressure
Multi-tasking abilities
Basic knowledge of local area
Documentary and physical checks
Licensing application processing
Environmental monitoring
Technical equipment maintenance
Research and survey skills
Administrative support
Bid writing support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. Emphasize your IT skills, particularly with G-Suite, and any previous roles that involved processing applications or inspections.

Craft a Strong Cover Letter: In your cover letter, express your motivation for applying to the Neighbourhood Administration Support Officer position. Mention specific skills that align with the job description, such as conflict management and communication skills.

Showcase Relevant Experience: Provide examples of past experiences where you successfully managed multiple tasks under pressure. Highlight any experience with licensing applications or working in a public service environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and concise writing is crucial, especially since the role requires strong communication skills.

How to prepare for a job interview at HR GO Recruitment

✨Showcase Your IT Skills

Since excellent IT skills are crucial for this role, be prepared to discuss your experience with G-Suite and any other relevant software. You might even want to mention specific tasks you've accomplished using these tools.

✨Demonstrate Customer Service Experience

This position requires strong customer service skills. Think of examples where you've successfully resolved complaints or communicated effectively with stakeholders, especially in challenging situations.

✨Prepare for Scenario-Based Questions

Expect questions that assess your conflict management skills and ability to handle confrontational circumstances. Prepare scenarios from your past experiences where you managed difficult interactions successfully.

✨Know the Local Area

Having a basic knowledge of the local area is essential. Research the neighbourhoods you will be working with and be ready to discuss how this knowledge can help you in your role.

Neighbourhood Administration Support Officer
HR GO Recruitment
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