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For Companies At a Glance
- Tasks: Lead and manage all operations, from retail to supply chain and customer experience.
- Company: Join a high-quality luxury jewellery brand in London focused on growth and excellence.
- Benefits: Enjoy a full-time role with opportunities for international travel and leadership.
- Why this job: Be part of a dynamic team scaling a luxury brand while making a real impact.
- Qualifications: Proven success in senior retail operations, preferably in luxury goods or fashion.
- Other info: Must be based in London or Surrey; entrepreneurial mindset is key.
The predicted salary is between 72000 - 108000 £ per year.
Drayton are thrilled to be partnering with a high-quality luxury jewellery brand in London, who are seeking an Operations Director. This role will be critical in scaling the business, ensuring product quality, and achieving the company’s growth objectives.
In this exciting role, you will:
- Oversee and manage all aspects of the company’s operations, including retail operations, end-to-end supply chain, production, fulfilment, and customer experience.
- Develop an overall operations strategy in collaboration with the leadership team, building scalable processes and identifying opportunities for operational improvements.
- Collaborate with the finance team to create and manage accurate budgets, and implement strategies to improve profitability as the business scales.
- Assemble and manage the retail team, overseeing new store openings and online sales channels, integrating smoothly with operations.
Essential requirements for this role include:
- A proven track record of success in a senior retail operational role within a fast-growing start-up or brand, preferably in the luxury goods, fashion or jewellery industries.
- Experience in retail operations, multi-channel order fulfilment and knowledge of sustainable sourcing.
- Experience in retail, buying, negotiating, stock management, and staff training.
The ideal profile will:
- Have a highly entrepreneurial mindset with a history of scaling operations in high-growth environments.
- Be a dedicated, hardworking individual who can adapt quickly to the pace of a high-growth business.
- Be a hands-on, collaborative leader, with a problem-solving approach and the ability to handle multiple priorities in a fast-paced setting.
- Demonstrate financial acumen, being highly precise with numbers, organised, and efficient.
- Have a clear, direct communication style to lead professionally and efficiently.
This person will need to be based in the London or Surrey area, with the ability to travel internationally.
Seniority level
Executive
Employment type
Full-time
Job function
Management
Industries
Retail Luxury Goods and Jewelry
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Operations Director employer: Drayton
Contact Detail:
Drayton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Make sure to highlight your experience in scaling operations within fast-growing environments. Use specific examples from your past roles that demonstrate your ability to manage retail operations and improve profitability.
✨Tip Number 2
Showcase your knowledge of sustainable sourcing and multi-channel order fulfillment. This is particularly important in the luxury goods sector, so be prepared to discuss how you've implemented these practices in previous positions.
✨Tip Number 3
Emphasize your leadership style and problem-solving skills. Be ready to share examples of how you've successfully led teams through challenges and adapted to the fast pace of a high-growth business.
✨Tip Number 4
Prepare to discuss your financial acumen in detail. Since this role involves budget management, be ready to explain how you've managed budgets effectively and contributed to the financial success of your previous companies.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail operations, particularly in luxury goods or fast-growing environments. Use specific examples that demonstrate your success in scaling operations and managing teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury jewellery industry and outline how your entrepreneurial mindset aligns with the company's growth objectives. Be sure to mention your experience with multi-channel order fulfilment and sustainable sourcing.
Showcase Leadership Skills: Emphasize your leadership style and problem-solving abilities in both your CV and cover letter. Provide examples of how you've successfully managed teams and improved operational processes in previous roles.
Highlight Financial Acumen: Since the role requires collaboration with the finance team, make sure to include any relevant experience you have with budgeting, financial management, and improving profitability. Use metrics to quantify your achievements where possible.
How to prepare for a job interview at Drayton
✨Showcase Your Experience
Be prepared to discuss your proven track record in senior retail operational roles, especially within fast-growing start-ups or luxury brands. Highlight specific examples of how you've successfully scaled operations and improved profitability.
✨Demonstrate Financial Acumen
Since the role requires collaboration with the finance team, come ready to discuss your experience with budgeting and financial management. Share instances where your financial insights led to operational improvements.
✨Emphasize Your Leadership Style
As a hands-on, collaborative leader, it's important to convey your leadership approach. Discuss how you manage teams, oversee new store openings, and integrate online sales channels with operations.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills in a fast-paced environment. Prepare examples of challenges you've encountered and how you effectively handled multiple priorities while maintaining operational efficiency.
