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- Tasks: Support the sales team with admin tasks like file auditing and trade transfers.
- Company: Join Sytner Swansea, a leading dealership known for exceptional customer service.
- Benefits: Enjoy flexible working patterns and an industry-leading benefits package.
- Why this job: Be part of a dynamic team focused on customer satisfaction in a fast-paced environment.
- Qualifications: Previous admin experience is a plus; strong IT skills and a customer-first attitude are essential.
- Other info: Weekend shifts may be required to ensure top-notch service.
The predicted salary is between 24000 - 36000 £ per year.
About the role Sytner Swansea is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team. As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required. We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate ab…
Sales Administrator employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with the automotive industry and the specific services offered by Sytner. Understanding the products and services will help you engage more effectively during interviews and demonstrate your commitment to customer satisfaction.
✨Tip Number 2
Highlight your organizational skills and ability to manage multiple tasks in a fast-paced environment. Prepare examples from your previous experiences where you successfully handled administrative duties under pressure.
✨Tip Number 3
Showcase your IT proficiency by being ready to discuss the software tools you are familiar with. If you have experience with CRM systems or any relevant administrative software, be sure to mention it.
✨Tip Number 4
Demonstrate your customer service skills by preparing anecdotes that illustrate how you went above and beyond for customers in past roles. This will align well with Sytner's focus on delivering excellent customer service.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and showcases your IT skills. Emphasize any previous roles where you provided excellent customer service, as this is crucial for the Sales Administrator position.
Craft a Strong Cover Letter: Write a cover letter that reflects your motivation for applying to Sytner Swansea. Mention your ability to thrive in high-pressure environments and your commitment to customer satisfaction. Use specific examples to demonstrate your organizational skills and attention to detail.
Highlight Flexibility: Since the role may require working weekends and flexible hours, make sure to mention your availability and willingness to adapt your schedule to meet the needs of the team and customers.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Sales Administrator role.
How to prepare for a job interview at Sytner Group
✨Show Your Organizational Skills
As a Sales Administrator, being organized is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a busy environment.
✨Highlight Customer Service Experience
Since the role emphasizes excellent customer service, be ready to discuss specific instances where you went above and beyond for a customer. This shows your commitment to customer satisfaction, which is crucial for this position.
✨Demonstrate IT Proficiency
Even though no specific industry experience is required, showcasing your IT skills is important. Familiarize yourself with common administrative software and tools, and be prepared to discuss how you've used technology to improve efficiency in previous roles.
✨Prepare for Flexibility Questions
Given that the role may require working weekends and flexible hours, be ready to discuss your availability and willingness to adapt your schedule. This shows your commitment to providing the highest levels of service to customers.
