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For Companies At a Glance
- Tasks: Handle customer complaints and provide solutions to enhance satisfaction.
- Company: Join a top UK motor finance company known for its innovative approach.
- Benefits: Enjoy a competitive salary and be part of a dynamic team.
- Why this job: This role offers growth opportunities in a tech-savvy, supportive environment.
- Qualifications: No specific experience required; just bring your problem-solving skills!
- Other info: Located in Glasgow, this is a chance to make a real impact.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
Complaint Handler
Finnieston
Salary: £25,000
Are you a Complaints Handler ready to take your career to the next level?
Our client is one of the UKs leading motor finance companies who are a different kind of car finance lender they use a mix of technology, financial acumen and have a brilliant team to provide a flexible approach to car finance. Not only is this their approach to business, but it is i…
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Complaint Handler employer: HRC Recruitment
Contact Detail:
HRC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complaint Handler
✨Tip Number 1
Familiarize yourself with the company's approach to complaints handling. Understanding their unique blend of technology and financial acumen will help you align your responses during the interview.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully resolved complaints. Highlighting your problem-solving skills and customer service orientation will make you stand out.
✨Tip Number 3
Research common complaints in the motor finance industry. Being knowledgeable about industry-specific issues will demonstrate your commitment and readiness for the role.
✨Tip Number 4
Show enthusiasm for the company's innovative approach. Expressing your excitement about working with a team that values flexibility and technology can set you apart from other candidates.
We think you need these skills to ace Complaint Handler
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Complaint Handler. Familiarize yourself with common complaints in the motor finance industry and think about how your skills can address these issues.
Tailor Your CV: Customize your CV to highlight relevant experience in handling complaints, customer service, and any specific skills that align with the job description. Use keywords from the job listing to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your problem-solving abilities. Mention why you want to work for this particular company and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at HRC Recruitment
✨Understand the Company Culture
Research the company's values and approach to customer service. Knowing how they blend technology with financial expertise will help you align your answers with their expectations.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific complaints. Think of examples from your past experience where you successfully resolved issues, showcasing your problem-solving skills.
✨Showcase Your Communication Skills
As a Complaints Handler, clear communication is key. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to handle customer interactions effectively.
✨Highlight Your Teamwork Experience
Since the company emphasizes having a brilliant team, be ready to discuss how you've collaborated with others in previous roles. Share examples that illustrate your ability to work well within a team environment.
