At a Glance
- Tasks: Support the Store Manager in daily operations and lead a motivated team.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Why this job: Perfect for those eager to learn retail management and create memorable customer experiences.
- Qualifications: Previous customer-facing experience preferred; leadership skills are a plus.
- Other info: Flexible schedule required; commitment to diversity and inclusion is essential.
The predicted salary is between 24000 - 36000 £ per year.
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an
established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers – every step of the way.
As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things, and you are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store, and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs, and leading & developing a cohesive team of highly motivated employees who can
deliver memorable experiences for all our consumers.
Key Responsibilities
- Be a role model – You\’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Assist in driving sales, commerciality, and maintenance of standards, including compliance with established policies and procedures.
- Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers, and with community partners.
- Partner with the Store Manager to generate innovative and engaging marketing ideas.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- As the product expert and knowledgeable trainer, you will educate your team and advise customers.
- Focus on fostering a supportive, productive, and inclusive environment that promotes teamwork and accountability.
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store, at all times.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Maintain compliance with company policies including health and safety regulations.
Knowledge, Skills, and Abilities Required
- Previous experience working in a fast-paced, customer-facing environment.
- Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential.
- Flexible and adaptable, you are comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
- Passion for our brands and brand lifestyles.
- Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store.
- Ability to work under pressure and manage multiple tasks at once.
Working Conditions
- Retail environment.
US Candidates Only
- Performing duties consistent with the Company\’s AAP/EEO goals and policies.
- High School diploma or equivalent.
The Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and the world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity, and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing, and challenging ourselves and our partners.\”
We know we\’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\’t up for doing the hard work and breaking the mould, we wouldn\’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies, and inclusive, always. Because when we say all, we mean it.
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Assistant Manager Mat Cover - 40 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Mat Cover - 40 Hours - Sweaty Betty
✨Tip Number 1
Familiarize yourself with Sweaty Betty's brand values and mission. Understanding what the company stands for will help you align your responses during the interview and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Highlighting your ability to create an inclusive and positive atmosphere will resonate well with the company's culture.
✨Tip Number 3
Be ready to discuss innovative marketing ideas that could enhance customer engagement. Think about how you can contribute to driving sales and creating memorable experiences for customers.
✨Tip Number 4
Prepare to talk about your experience in fast-paced environments. Share specific instances where you successfully managed multiple tasks under pressure, as this is crucial for the Assistant Manager role.
We think you need these skills to ace Assistant Manager Mat Cover - 40 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to familiarize yourself with Sweaty Betty's brand values and mission. This will help you tailor your application to reflect your alignment with their goals and culture.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or customer-facing roles. Mention specific examples of how you've motivated a team or driven sales, as these are key responsibilities for the Assistant Manager position.
Showcase Leadership Skills: Even if you don't have formal leadership experience, highlight instances where you've taken initiative or led a project. Discuss how you can contribute to creating a positive and inclusive work environment.
Tailor Your Application: Make sure to customize your cover letter for this specific role. Address how your skills and experiences make you a great fit for the Assistant Manager position at Sweaty Betty, and express your passion for their brand and lifestyle.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its values during the interview. Share how you connect with the brand's mission of empowerment and inclusivity, and be ready to discuss how you can contribute to promoting these values in the store.
✨Demonstrate Leadership Skills
Even if you don't have formal leadership experience, think of examples where you've motivated or supported a team. Highlight any instances where you've taken initiative or resolved conflicts, as this will show your potential as an Assistant Manager.
✨Prepare for Customer Service Scenarios
Be ready to discuss how you would handle various customer service situations. Think about times when you've gone above and beyond for a customer, and be prepared to share those stories to illustrate your commitment to outstanding service.
✨Emphasize Flexibility and Adaptability
Since the role requires working in a fast-paced environment, be sure to highlight your ability to adapt to changing situations. Share examples of how you've successfully managed multiple tasks or adjusted to new challenges in previous roles.