Commercial Account Manager - Newcastle

Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.

Business Growth: Identifying new business opportunities aligned with your geographic area.

Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.

Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.

Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.

Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth., Company pension and advice and planning

Life assurance scheme

Discounted gym memberships

Wellness advice and support, including financial, emotional and physical

Dental and Physical Health Plans

Lifestyle Benefits

Cycle to work scheme

Car lease and new car purchasing schemes

Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel

Mortgage Advise

Payroll ISA’s

Eligibility for Costco Membership

Learning & Development

Support with further education

100’s of eLearning courses

Accredited courses by C&G, ILM, IOSH and SIA

Leadership Development programs both local and global

Giving Back

Payroll Giving

Working with charities such as Calderwood House, KPMB and Wooden Spoon

Supporting local community initiatives

Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org

Business Acumen and Commercial Awareness

Relationship Building and Networking (Account Management)

Strategic Thinking and Innovation

Client-Centric and Results-Driven

Strong Decision-Making Skills

Excellent Communication and Presentation Skills

Sales and Negotiation FocusRequired Experience & Skills:

Proven experience in managing client relationships and delivering excellent customer service

P&L ownership, forecasting, and budgeting experience

Proven commercial acumen with a strong track record of delivering solutions

Strong understanding of risk profiles and mitigation options

Demonstrable experience of consultative sales

Experience in project costings and managing margins

Excellent communication skills, with the ability to engage and influence key stakeholders

Strategic leadership skills and an innovative approach to problem-solvingDesirable:

Minimum 3 years’ experience in a commercial environment

Knowledge of technical security products and services