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For Companies At a Glance
- Tasks: Deliver 7-star service to business travelers, managing bookings and inquiries with expertise.
- Company: Join TravelPerk, a fast-growing SaaS leader in business travel, valued at $2.7 billion.
- Benefits: Enjoy competitive pay, generous vacation, health perks, and opportunities for personal growth.
- Why this job: Be part of a mission to revolutionize corporate travel while working in a supportive team culture.
- Qualifications: Expertise in Galileo GDS, strong communication skills, and previous experience as a Business Travel Consultant required.
- Other info: This remote role requires occasional visits to the Birmingham Hub for training and events.
The predicted salary is between 28800 - 42000 £ per year.
About Us
TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
Founded in 2015 and headquartered in Barcelona, we\’ve grown to over 1,400 people across Europe and North America. In 2022 we became a \’unicorn\’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation to $2.7 billion.
We\’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.
About the Role:
We are seeking a dedicated Senior Business Travel Consultant who is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system.
Our Customer Care team is crucial to our company\’s success and growth. We value empathetic professionals who understand our mission: making business travelers happy!
If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team.
What You Will Do:
- Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
- Arrange European and domestic travel, including flights, car rentals, and hotels.
- Work independently, using your initiative to handle client inquiries and provide solutions without supervision.
- Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
- Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy.
- Proactively maintain and develop client relationships, offering support throughout the entire travel process.
- Provide suitable travel options and suggestions to meet client requirements.
- Ensure all service level agreements are met and actively maintain the Galileo GDS queues.
- Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
- Support the Team Leader and collaborate with colleagues to maintain a high level of service.
We Are Looking for People Who:
- Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomously.
- Are proficient in air fares and ticketing.
- Have great communication skills, fluency in English, both written and spoken is essential.
- Have previous experience as a Business Travel Consultant.
- Are well-organized and capable of working to tight deadlines under pressure.
- Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers.
- Are proactive in resolving customer queries and complaints, using their initiative to overcome problems.
- Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success.
- Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues.
- Motivate and encourage the well-being of the team, displaying a positive attitude at all times.
Our Benefits
- Competitive compensation, including equity in the company.
- Generous vacation days so you can rest and recharge.
- Health perks such as discounts in health insurance or gym allowance.
- Flexibility to increase your pension plan.
- Unforgettable TravelPerk events, including travel to one of our hubs.
- A mental health support tool for your well-being.
- Exponential growth opportunities.
- VolunteerPerk – 16 paid hours per year to volunteer for a cause of your choice.
Working Hours & Conditions
- Working hours are within 7am – 11pm.
- An expectation of weekend working on a rotation is required.
- Required to work bank holidays.
- Role will be fully remote; however, you will be required to come into the Birmingham Hub for training and special events.
How We Work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week . For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs.
At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren\’t always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We\’re an equal opportunity employer, meaning you\’re welcome at TravelPerk regardless of your appearance, where you\’re from, or anything else that makes you.
All official communications will come from email addresses ending in @travelperk.com, our main social channels, or verified recruiters on LinkedIn linked to our official accounts.
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Senior Business Travel Consultant - Remote employer: Awanui Veterinary
Contact Detail:
Awanui Veterinary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Consultant - Remote
✨Tip Number 1
Familiarize yourself with the Galileo GDS system if you haven't already. Since expert knowledge of this system is crucial for the role, consider taking online courses or tutorials to sharpen your skills and demonstrate your commitment.
✨Tip Number 2
Showcase your problem-solving abilities during the interview process. Prepare examples of how you've successfully resolved customer queries in the past, as this aligns perfectly with the company's mission of providing a 7-star service.
✨Tip Number 3
Highlight your experience in managing travel bookings and client relationships. Be ready to discuss specific instances where you enhanced the travel experience for business travelers, as this will resonate with the company's focus on customer satisfaction.
✨Tip Number 4
Prepare to discuss your flexibility and teamwork skills. Since the role requires collaboration with colleagues and supporting junior team members, think of examples that showcase your ability to work well in a team environment and adapt to various tasks.
We think you need these skills to ace Senior Business Travel Consultant - Remote
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your previous experience as a Business Travel Consultant. Detail your familiarity with the Galileo GDS system and any relevant achievements that showcase your ability to provide exceptional service.
Showcase Communication Skills: Since great communication is key for this role, include examples of how you've effectively interacted with clients in the past. Mention your fluency in English and any other languages you speak, as this can set you apart.
Demonstrate Problem-Solving Abilities: Provide specific instances where you've successfully resolved customer queries or complaints. This will illustrate your proactive approach and ability to handle challenges independently.
Express Your Passion for Travel: Convey your enthusiasm for enhancing the experience of business travelers. Share why you are passionate about corporate travel management and how you align with TravelPerk's mission to make business travelers happy.
How to prepare for a job interview at Awanui Veterinary
✨Show Your Passion for Travel
Make sure to express your enthusiasm for business travel and how it impacts people's lives. Share any personal experiences that highlight your understanding of the challenges travelers face and how you can enhance their experience.
✨Demonstrate Your GDS Expertise
Be prepared to discuss your knowledge of the Galileo GDS system in detail. Highlight specific instances where you've successfully managed bookings, amendments, or cancellations using this system, showcasing your problem-solving skills.
✨Exhibit Strong Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and professionally. Use examples from your past experiences to demonstrate how you've effectively communicated with clients and resolved their inquiries.
✨Emphasize Team Collaboration
TravelPerk values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share examples of how you've supported team members or contributed to a positive work environment, especially in high-pressure situations.
