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- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in fashion and lifestyle retail.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a supportive culture that celebrates individuality and diversity.
- Qualifications: Retail experience preferred; no management experience needed.
- Other info: Work 12-16 hours weekly, with required weekend availability.
Our Company Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements:
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education: High School Diploma/ G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/Managerial Experience: No supervisory/management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Abercrombie & Fitch - Key Lead, Covent Garden employer: abercrombie-fitch-co.
Contact Detail:
abercrombie-fitch-co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Covent Garden
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity, inclusion, and customer service will help you align your approach during interviews.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if informally.
✨Tip Number 3
Be ready to discuss current fashion trends and how they relate to Abercrombie & Fitch's offerings. This demonstrates your passion for the brand and your ability to connect with customers on a personal level.
✨Tip Number 4
Prepare questions that show your interest in the role and the company culture. Asking about team dynamics or opportunities for career advancement can set you apart as a candidate who is genuinely invested in their future at A&F.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Covent Garden
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any retail experience you have, especially in customer service or supervisory roles. Use specific examples to demonstrate how you've contributed to a positive customer experience or improved store performance.
Showcase Your Skills: Make sure to mention skills that are important for the role, such as communication, adaptability, and attention to detail. Provide examples of how you've applied these skills in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of its values. Explain why you want to work at Abercrombie & Fitch and how you can contribute to their mission of providing a great customer experience.
How to prepare for a job interview at abercrombie-fitch-co.
✨Show Your Passion for Customer Experience
Abercrombie & Fitch values a quality in-store experience, so be prepared to discuss how you prioritise customer satisfaction. Share specific examples from your past retail experiences where you went above and beyond to help a customer.
✨Demonstrate Team Leadership Skills
As a Key Lead, you'll be guiding Brand Reps and Stock Associates. Highlight any previous experiences where you've taken on a leadership role, even if informal, and explain how you motivated your team to achieve goals.
✨Familiarise Yourself with the Brand
Research Abercrombie & Fitch's brand values and current fashion trends. Being knowledgeable about their products and how they cater to their target audience will show your genuine interest in the company and its mission.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to handle difficult situations or multitask effectively, and be ready to share how you managed those challenges.
