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For Companies At a Glance
- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together.
- Benefits: Enjoy uncapped commission, flexible working, and access to a private GP.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with great team culture.
- Qualifications: No sales experience needed; we value resilience and target achievement.
- Other info: Comprehensive training provided and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
If youre a natural when it comes to connecting with people building relationships and understanding their needs you could be a great fit for a Sales Advisor role with EE.
At EE, were harnessing the power of technology to bring people together and change their lives for the better. Join our Accrington Sales Team and youll play a part in this by talking to customers over the phone and helping them choose the right products and services. Its a chance to make a meaningful impact in a fun, fast-moving environment.
You dont need sales experience to join us. We look for people who are resilient and driven, whove proved they can achieve their targets at work. Well provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly for example, allowing you to schedule your own breaks or bank time to take off so you dont miss important events or appointments.
What\’s in it for you?
- Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer\’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Agent - Uncapped Commission (Accrington)
✨Tip Number 1
Show your people skills! During any interactions, whether it's a phone call or a casual chat, highlight your ability to connect with others. Share examples of how you've built relationships in previous roles or even in personal situations.
✨Tip Number 2
Demonstrate your adaptability. Since no two calls are the same, be ready to discuss how you've successfully handled unexpected situations in the past. This will show that you can thrive in a dynamic sales environment.
✨Tip Number 3
Emphasise your resilience and drive. Talk about times when you've faced challenges and how you overcame them to achieve your goals. This will resonate well with the team at EE, who value determination.
✨Tip Number 4
Familiarise yourself with EE's products and services. Even though training will be provided, having a basic understanding of what they offer will help you stand out as a proactive candidate who is genuinely interested in the role.
We think you need these skills to ace Contact Centre Agent - Uncapped Commission (Accrington)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Contact Centre Agent. Highlight your ability to connect with people and adapt in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service or sales experience, even if it’s informal, and showcase your resilience and target achievement.
Craft a Compelling Cover Letter: Write a cover letter that demonstrates your enthusiasm for the role and the company. Mention how you can contribute to their mission of bringing people together through technology and your willingness to learn and grow within the company.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Contact Centre Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your knack for understanding people's needs.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them. This will show your potential employer that you can handle the ups and downs of sales.
✨Adaptability is Key
Since no two calls are the same, it's important to demonstrate your adaptability. Share instances where you've had to think on your feet or adjust your approach based on a customer's unique situation. This will illustrate your ability to thrive in a dynamic environment.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. Showing that you have done your homework will not only impress your interviewers but also help you feel more confident discussing how you can assist customers in choosing the right options.
