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- Tasks: Assist the Shop Manager in driving sales and delivering excellent customer service.
- Company: Join The Children’s Society, making a positive impact on children's lives.
- Benefits: Enjoy 28 days holiday, a pension scheme, and opportunities for progression.
- Why this job: Be part of a supportive team, engage with the community, and have fun while working.
- Qualifications: Strong communication skills and a passion for inspiring others are essential.
- Other info: This role is part-time, with flexible hours including weekends.
The predicted salary is between 10455 - 10748 £ per month.
Permanent 15 hrs. with additional hours required to cover holidays.
Part time 15 hours per week [over 7 days to include Sundays]
£25,789.09 FTE – £10,455.04 pro rata with annual progression up to £26,513.20 FTE – £10,748.59 pro rata
Location – West Hampstead Shop
We offer many enhanced benefits including; 28 days holiday a year – plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
Job Description
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our West Hampstead Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and work closely with staff and volunteers to ensure we deliver the best level of customer service?
Responsibilities
- Assist the Shop Manager in driving sales and profits.
- Work closely with staff and volunteers to ensure excellent customer service.
- Lead in the absence of the Shop Manager.
- Engage with the local community to build support for the shop.
Qualifications
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. We are looking for someone who loves working with people and has the ability to inspire and empower those around them. A friendly and positive approach with creative abilities is preferred.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children’s Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. This will include a basic DBS check, which will be required before employment can commence.
This vacancy closes at midnight on Wednesday 19th March 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 5th March onwards.
Interviews will be held on a date to be confirmed.
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Contact Detail:
The Children's Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with the local community around West Hampstead. Understanding the demographics and interests of the area can help you engage effectively with customers and build support for the shop.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully worked with teams in the past. Highlighting your ability to inspire and empower others will resonate well with us.
✨Tip Number 3
Research our organisation's mission and values, particularly how we impact children's lives. Being able to articulate this during discussions will demonstrate your alignment with our goals.
✨Tip Number 4
Be ready to discuss your creative ideas for driving sales and improving customer service. We value innovative thinking, so having a few suggestions up your sleeve can set you apart from other candidates.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Assistant Shop Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and lead a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight your interpersonal skills and provide examples of how you've successfully engaged with communities or led teams in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at The Children's Society
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with the responsibilities of the Assistant Shop Manager.
✨Demonstrate Leadership Skills
Since you'll be leading in the absence of the Shop Manager, it's crucial to showcase your leadership abilities. Prepare to discuss situations where you've successfully led a team or project, highlighting your ability to inspire and empower others.
✨Engage with the Community
The role involves engaging with the local community, so come prepared with ideas on how to build support for the shop. Discuss any previous experience you have in community outreach or initiatives that could benefit the shop.
✨Be Ready to Discuss Sales Strategies
As driving sales and profits is a key responsibility, think about strategies you've used in the past to boost sales. Be ready to share specific examples and how they contributed to the success of your previous workplaces.
