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- Tasks: Assist the Shop Manager in driving sales and delivering excellent customer service.
- Company: Join The Children’s Society, making a positive impact on children's lives.
- Benefits: Enjoy 28 days holiday, a pension scheme, and opportunities for annual pay progression.
- Why this job: Be part of a supportive team, engage with the community, and inspire others.
- Qualifications: Strong communication skills and a friendly, positive attitude are essential.
- Other info: This role requires a basic DBS check before starting.
The predicted salary is between 10455 - 10748 £ per month.
Permanent 15 hrs. with additional hours required to cover holidays.
Part time 15 hours per week (over 7 days to include Sundays)
£25,789.09 FTE – £10,455.04 pro rata with annual progression up to £26,513.20 FTE – £10,748.59 pro rata
Location – West Hampstead Shop
We offer many enhanced benefits including; 28 days holiday a year – plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
Job Description
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our West Hampstead Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and work closely with staff and volunteers to ensure we deliver the best level of customer service?
Responsibilities
- Assist the Shop Manager in driving sales and profits.
- Work closely with staff and volunteers to ensure excellent customer service.
- Lead in the absence of the Shop Manager.
- Engage with the local community to build support for the shop.
Qualifications
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. We are looking for someone who loves working with people and has the ability to inspire and empower those around them. A friendly and positive approach with creative abilities is preferred.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children’s Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. This will include a basic DBS check, which will be required before employment can commence.
This vacancy closes at midnight on Wednesday 19th March 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 5th March onwards.
Interviews will be held on a date to be confirmed.
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Assistant Shop Manager employer: The Children's Society
Contact Detail:
The Children's Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Make sure to familiarize yourself with the local community in West Hampstead. Understanding the demographics and needs of the area will help you engage effectively and build support for the shop.
✨Tip Number 2
Highlight your interpersonal skills during the interview. Be prepared to share examples of how you've successfully worked with teams or volunteers in the past, as this role requires strong collaboration.
✨Tip Number 3
Demonstrate your sales acumen by discussing any previous experiences where you contributed to driving sales or profits. This will show that you understand the business side of running a shop.
✨Tip Number 4
Be ready to showcase your creative abilities. Think of ways you can enhance customer experience or promote the shop within the community, as this aligns with the friendly and positive approach they are looking for.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Shop Manager position. Make sure you understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or management roles. Showcase your interpersonal skills and any instances where you've successfully driven sales or improved customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working with people and your ability to inspire others. Mention specific examples of how you've engaged with the community or led a team in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at The Children's Society
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the shop's focus on delivering the best level of service.
✨Demonstrate Leadership Skills
Since you'll be assisting the Shop Manager and leading in their absence, highlight any past experiences where you've taken on leadership roles. Discuss how you motivated a team or handled challenges effectively, showcasing your ability to inspire and empower others.
✨Engage with the Community
Prepare to discuss how you would engage with the local community to build support for the shop. Think of creative ideas or initiatives that could attract more customers and strengthen community ties, as this is a key responsibility of the role.
✨Be Ready to Discuss Sales Strategies
Since driving sales and profits is a major part of the job, come prepared with ideas on how to increase sales. Discuss any relevant experience you have in retail sales, and be ready to share strategies that have worked for you in the past.
