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For Companies At a Glance
- Tasks: Welcome customers, manage service paperwork, and coordinate with technicians.
- Company: Join a successful Main Car Dealership in Aylesbury.
- Benefits: Competitive salary with uncapped OTE, full-time hours, and a supportive team environment.
- Why this job: Great opportunity to enhance customer service skills in a dynamic automotive setting.
- Qualifications: Customer service experience, preferably in the motor trade, and strong communication skills required.
- Other info: Permanent position with Monday to Friday hours and 1 in 2 Saturdays.
Automotive Service Advisor required in Aylesbury
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Permanent, Full Time
Monday to Friday 8am – 5:30pm
1 in 2 Saturdays 8am – 12pm.
£26-30k Basic, OTE £36k (uncapped)
An opportunity to join a highly successful Main Car Dealership.
We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers.
The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer\’s vehicle, liaising with the Workshop Technicians where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle & taking payments.
Requirements:
* Customer Facing, customer service experience – motor trade experience previously as a Service Advisor
* Experience working in a fast paced and target driven environment.
* Computer literate;
* Strong communication skills and a good telephone manner.
Apply now with your full CV to Chloe at WeRecruit Auto Ltd quoting job reference ST932
Service Advisor – Aftersales Advisor – Service Receptionist – Service Team Manager – Contact Centre Advisor – Customer Contact Executive – Dealership Receptionist – Parts Advisor – Parts Supervisor – Dealership – Automotive – Motor Trade – Service & Aftersales – Buckinghamshire – Aylesbury – Milton Keynes
Full Time – Permanent – Job
Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities
Service Advisor employer: WeRecruit Auto Ltd
Contact Detail:
WeRecruit Auto Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your customer service experience, especially in the automotive sector. This role is all about providing top-notch care to customers, so any specific examples of how you've excelled in similar positions will really stand out.
✨Tip Number 2
Familiarize yourself with the common processes and terminology used in a car dealership's service department. Being able to speak the language of the industry will show that you're knowledgeable and ready to hit the ground running.
✨Tip Number 3
Prepare for potential questions about how you handle fast-paced environments and meet targets. Think of specific situations where you've successfully managed multiple tasks or exceeded expectations in a previous role.
✨Tip Number 4
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your telephone manner and overall presentation.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in the automotive sector. Emphasize any previous roles as a Service Advisor or similar positions that showcase your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer care and your commitment to providing excellent service. Mention specific examples of how you've maximized customer satisfaction in past roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills and computer literacy. These are crucial for the role, so provide examples of how you've successfully used these skills in previous jobs.
Follow Application Instructions: Ensure you apply directly through our website and include all requested information. Double-check that you reference the job title and include your full CV as specified in the job description.
How to prepare for a job interview at WeRecruit Auto Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your commitment to providing exceptional service.
✨Familiarize Yourself with Automotive Terminology
Understanding basic automotive terms and processes will help you communicate effectively with both customers and technicians. Brush up on common vehicle maintenance and repair terms to demonstrate your knowledge during the interview.
✨Demonstrate Your Organizational Skills
The role requires managing multiple tasks efficiently. Be ready to discuss how you prioritize tasks and manage your time, especially in a fast-paced environment. Share specific examples from previous roles where you successfully juggled various responsibilities.
✨Prepare Questions for the Interviewer
Engage with the interviewer by asking insightful questions about the dealership's operations, team dynamics, and customer service philosophy. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
