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For Companies At a Glance
- Tasks: Lead the store team, manage operations, and provide excellent customer service.
- Company: Join Lidl, a supportive team with big ambitions and a commitment to diversity.
- Benefits: Enjoy 30-35 days holiday, 10% discount, pension scheme, and ongoing training.
- Why this job: Make a real impact while growing your career in a fun, inclusive environment.
- Qualifications: Experience in leading teams, strong communication skills, and a passion for customer service.
- Other info: Employment is conditional on satisfactory references and background checks.
The predicted salary is between 30000 - 44000 £ per year.
Job Description
Summary
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£36,000 – £44,500 per annum
30-35 days’ holiday (pro rata)
10% in-store discount
Pension scheme
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Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you.
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As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.
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In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.
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What you'll do
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● Set a spectacular example for the Store Team and your customers
● Independently manage the store in the absence of the Store Manager
● Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles
● Diligently check and work deliveries, managing the till area and monitoring KPIs
● Be a friendly face for every customer, offering excellent service and helping with all customer queries
● Competently comply with Health and Safety laws, standards and guidelines
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What you'll need
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● Experience leading and developing a team in a challenging, fast-paced environment
● Excellent communication skills to help your colleagues and customers in a friendly and open way
● A knack for time management, delegation and problem-solving
● The confidence to support your team through every shift
● A pride in providing unmatched customer service for everyone who shops with us
● The ability to monitor, manage and improve KPIs
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What you'll receive
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● 30-35 days holiday (pro rata)
● 10% in-store discount
● Pension scheme
● Ongoing training
● Enhanced family leave
● Plus, more of the perks you deserve
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You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
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Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Operations Supervisor (Hiring Immediately) employer: Lidl - Wednesbury
Contact Detail:
Lidl - Wednesbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Supervisor (Hiring Immediately)
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully led a team in a fast-paced environment, as this is crucial for the Retail Operations Supervisor role.
✨Tip Number 2
Familiarize yourself with Lidl's values and company principles. Be ready to discuss how you can embody these values in your daily work and inspire your team.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing scenarios where you've effectively managed challenges in retail operations. This will show your capability to handle the responsibilities of the role.
✨Tip Number 4
Highlight your customer service experience. Be prepared to share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with Lidl's commitment to excellent service.
We think you need these skills to ace Retail Operations Supervisor (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Operations Supervisor position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Experience: In your CV and cover letter, emphasize any previous experience you have in leading and developing a team. Use specific examples that demonstrate your ability to inspire and manage others in a fast-paced environment.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, make sure to include examples of how you've provided outstanding service in past positions. This will show Lidl that you align with their values and commitment to customer satisfaction.
Tailor Your Application: Customize your CV and cover letter to reflect Lidl's company principles and values. Use keywords from the job description to ensure your application stands out and demonstrates your fit for the company culture.
How to prepare for a job interview at Lidl - Wednesbury
✨Show Your Leadership Skills
As a Retail Operations Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Emphasize Customer Service Excellence
Lidl values unmatched customer service. Be ready to discuss how you've provided excellent service in previous roles. Share specific instances where you went above and beyond to help customers, as this will resonate with the company's values.
✨Demonstrate Problem-Solving Abilities
In a fast-paced retail environment, problem-solving is key. Think of challenges you've faced in previous jobs and how you overcame them. Highlight your time management and delegation skills, as these are crucial for the role.
✨Familiarize Yourself with KPIs
Understanding Key Performance Indicators (KPIs) is essential for this position. Research common retail KPIs and be prepared to discuss how you've monitored and improved them in your past roles. This shows your readiness to take ownership of the store's performance.
