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- Tasks: Join our SRE team to ensure our IT solutions run smoothly and efficiently.
- Company: NinjaOne simplifies IT for over 20,000 customers with innovative automation solutions.
- Benefits: Enjoy flexible hours, hybrid work options, and access to exclusive corporate discounts.
- Why this job: Be part of a fast-growing company that values customer success and personal growth.
- Qualifications: 5+ years in DevOps/SRE, strong coding skills, and AWS expertise required.
- Other info: This position is not eligible for Visa sponsorship.
The predicted salary is between 48000 - 72000 £ per year.
About the Role
At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services.
On Call Requirements – Participate in our 24×7 on-call rotation, SCRUM, and deployment planning.
What you’ll be doing
- Diagnose and resolve complex application and infrastructure issues
- Participate in our 24×7 on-call rotation, SCRUM, and deployment planning
- Perform Root Cause Analysis (RCA) and provide recommendations for application teams
- Improve availability and reduce customer impact using Industry best observability tools
- Ensure best-practice and security-minded architecture by influencing design decisions
- Create and maintain technical documentation and SOP’s
- Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure
- Other duties as needed
About You
- 5+ years’ experience in DevOps and/or Site Reliability Engineering roles
- 3+ years’ experience with an object-oriented language (preferably Java, .NET or C++)
- Intermediate+ level Linux administration, scripting, and troubleshooting
- Demonstrable knowledge of Observability tools (New Relic, Splunk, DataDog)
- Comprehensive experience with AWS (Amazon Web Services) and its core capabilities (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)
- Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus.
- Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
- Passionate about automation, security, and self-service environments/portals
- Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
- Effective communication skills, both verbal and written.
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love
- Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job
- Grow personally and professionally with one of the fastest growing companies
- Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with a curious, kind, international and intercultural workforce
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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Site Reliability Engineer employer: NinjaOne, LLC
Contact Detail:
NinjaOne, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Make sure to showcase your experience with observability tools like New Relic, Splunk, or DataDog. Highlight specific projects where you improved application performance or reduced downtime using these tools.
✨Tip Number 2
Demonstrate your hands-on experience with AWS services. Be prepared to discuss how you've utilized VPC, EC2, and other core capabilities in past roles to enhance system reliability.
✨Tip Number 3
Emphasize your automation skills, particularly with infrastructure-as-code tools like CloudFormation or Terraform. Share examples of how you've automated deployment processes to improve efficiency.
✨Tip Number 4
Prepare to discuss your experience with CI/CD processes and how you've implemented them in previous positions. This will show your understanding of the software development lifecycle and its impact on site reliability.
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights your experience in DevOps and Site Reliability Engineering. Focus on your skills with object-oriented languages, Linux administration, and observability tools, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for automation and observability. Mention specific projects or experiences that demonstrate your ability to diagnose and resolve complex application and infrastructure issues.
Showcase Relevant Skills: Clearly outline your experience with AWS, cloud automation, and infrastructure-as-code toolsets. Highlight any hands-on experience with CI/CD processes and your understanding of distributed microservice architectures.
Prepare for Technical Questions: Be ready to discuss your technical expertise during interviews. Prepare examples of how you've improved service availability, performed Root Cause Analysis, and influenced design decisions in previous roles.
How to prepare for a job interview at NinjaOne, LLC
✨Show Your Passion for Automation
Make sure to express your enthusiasm for automation during the interview. Share specific examples of how you've implemented automation in previous roles, and discuss the impact it had on efficiency and service quality.
✨Demonstrate Your Troubleshooting Skills
Be prepared to discuss complex application and infrastructure issues you've diagnosed and resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Familiarize Yourself with Observability Tools
Since knowledge of observability tools is crucial for this role, be ready to talk about your experience with tools like New Relic, Splunk, or DataDog. Discuss how you've used these tools to improve service availability and reduce customer impact.
✨Highlight Your Cloud Experience
Discuss your comprehensive experience with AWS and its core capabilities. Be specific about projects where you've utilized services like EC2, ECS, or Route53, and how you approached cloud automation and infrastructure-as-code.
