Assistant Retail Manager

Assistant Retail Manager

Glasgow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing a retail store, driving sales and ensuring excellent customer service.
  • Company: Join Marie Curie, the UK's leading end-of-life charity, making a real difference in people's lives.
  • Benefits: Enjoy 25 days annual leave, pension matching, and continuous professional development opportunities.
  • Why this job: Be part of a dynamic team that values collaboration and community engagement while supporting a meaningful cause.
  • Qualifications: Previous retail experience, strong communication skills, and a customer-first attitude are essential.
  • Other info: This role requires candidates to be over 18 due to lone working responsibilities.

The predicted salary is between 24000 - 36000 £ per year.

Hours/Contract:26.5 hours per week, Permanent, Part time. Sunday plus three weekdays.

Based: Shawlands shop

Closing date: Closing date: Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.

Interview date:Shortlisting and Interviews will happen on a rolling basis so early application is encouraged

Key responsibilities include maximizing sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.

  • Season ticket loan for travelling to and from work
  • Defined contribution schemes for Pension
  • Loan schemes for bikes; computers and satellite navigation systems
  • Introduce a friend scheme
  • Entitled to Benefit-Hub Discount Scheme
  • Life assurance – for all employees
  • Eye care – (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What\’s in it for you:

  • Annual leave allowance:
    • Scotland = 25 days plus 10 public holidays (pro rata)
  • Competitive Policy for parental/sick leave
  • Continuous Professional Development – (Marie Curie supports and encourages personal and professional development)
  • Industry leading training programmes
  • Flexible Working
  • Free DBS

What we are looking for:

  • The ability to communicate with tact and discretion
  • Experience of cash handling and financial management procedures (including completion of sales records)
  • The ability to make decisions within agreed parameters
  • Good organisational skills and the ability to prioritize workload, balancing competing demands

Gift aid is a vital source of income from donated goods and you should ensure that this is maximised when dealing with customers and donors, ensuring excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas.

With a strong retail background, you will join our committed team in making a significant contribution to achieving charity sales targets. You must be reliable and flexible to meet the needs of the charity.

In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, unfortunately we are unable to recruit anyone for this role who is under the age of 18.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone’s unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We’re committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via recruitment@mariecurie.org.uk

This role will be subject to receiving a satisfactory basic disclosure check.

We reserve the right to close this vacancy early. Agencies need not apply.

About Us

Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 3,500 staff and 5,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

#J-18808-Ljbffr

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Contact Detail:

Marie Curie Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Retail Manager

✨Tip Number 1

Familiarise yourself with Marie Curie's mission and values. Understanding their commitment to end-of-life care will help you align your responses during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Showcase your retail experience by preparing specific examples of how you've maximised sales or improved customer service in previous roles. This will highlight your capability to contribute positively to the team.

✨Tip Number 3

Engage with the local community before your interview. Understanding local trends and customer preferences can give you an edge, as it shows your proactive approach and willingness to connect with the community.

✨Tip Number 4

Prepare to discuss your experience with managing volunteers. Highlighting your ability to motivate and lead a team will resonate well, especially since this role involves overseeing volunteers and staff.

We think you need these skills to ace Assistant Retail Manager

Retail Management Experience
Customer Service Excellence
Cash Handling Skills
Financial Management Procedures
Strong Interpersonal Skills
Effective Communication Skills
Team Leadership and Coaching
Organisational Skills
Ability to Prioritise Workload
Understanding of Health and Safety Procedures
Merchandising Awareness
Community Engagement Skills
Volunteer Management Experience
Problem-Solving Skills
Adaptability in a Dynamic Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in fashion or clothing. Emphasise your skills in cash handling, financial management, and customer service to align with the key criteria outlined by Marie Curie.

Craft a Compelling Cover Letter: In your cover letter, detail your experience and how it meets the person specification. Explain why you want to work for Marie Curie and how your values align with their mission. Be genuine and let your passion for the role shine through.

Showcase Your Interpersonal Skills: Highlight your strong communication skills and customer-first attitude in both your CV and cover letter. Provide examples of how you've successfully engaged with customers or led teams in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.

How to prepare for a job interview at Marie Curie

✨Show Your Passion for the Cause

Marie Curie is all about making a difference in people's lives. Make sure to express your passion for their mission during the interview. Share any personal experiences or motivations that connect you to the charity's work, as this will demonstrate your commitment and alignment with their values.

✨Highlight Your Retail Experience

Since the role requires previous retail experience, be prepared to discuss your past roles in detail. Focus on specific achievements, such as sales targets met or customer service improvements, and how they relate to the responsibilities of an Assistant Retail Manager.

✨Demonstrate Team Leadership Skills

As you'll be supporting the Retail Manager and managing volunteers, it's crucial to showcase your leadership abilities. Prepare examples of how you've motivated a team or resolved conflicts in the past, highlighting your ability to foster a collaborative environment.

✨Prepare for Customer Engagement Scenarios

Customer interaction is key in this role. Think of scenarios where you successfully engaged customers, perhaps by upselling or encouraging donations. Practising these conversations can help you feel more confident and show your customer-first attitude during the interview.

Assistant Retail Manager
Marie Curie
Location: Glasgow
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  • Assistant Retail Manager

    Glasgow
    Full-Time
    24000 - 36000 £ / year (est.)
  • M

    Marie Curie

    1000+
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