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- Tasks: As a Spa Receptionist, you'll manage bookings and provide exceptional customer service.
- Company: Join Coworth Park, a top-rated workplace known for its inclusive culture and values.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values creativity and collaboration in a luxurious setting.
- Qualifications: No prior experience required; just bring your enthusiasm and a friendly attitude!
- Other info: Recognized as one of The Sunday Times Top 10 Best Places to Work for in 2024.
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Spa Receptionist at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Receptionist you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Spa Receptionist at Coworth Park, here are just some of the great benefits you will receive:
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels – up to 48 nights every year
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including a Winter ball
- Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- Up to £1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
What you'll do
You'll love what you do and take pride in delighting our guests:
- You will be responsible for managing spa appointments during the day. This will include providing a warm welcome and fond farewell to our guests, carrying out show rounds and explaining spa services and facilities and following opening and closing procedures including balancing and cashing up all to ensure our guests receives nothing but the best experience.
- Sometimes our guests have special requests involving ensuring they are booked with their requested spa therapist, modifying treatments to meet their medical concerns, spending time with guests to make sure their treatments are booked in a sensible order suitable for them and even arranging special occasions. Most of these requests are fulfilled by our Spa Receptionist.
The items shared are the essence of a day in the life of a Spa Receptionist, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
- Previous experience in similar role ang knowledge of spa booking system
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Spa Receptionist youll have the opportunity to bring these to life and continue to create our legacy.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- English is the primary language used in our hotel. You can comfortably communicate in this language.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at
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Spa Receptionist - Coworth Park employer: Coworth Park
Contact Detail:
Coworth Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist - Coworth Park
✨Tip Number 1
Familiarize yourself with Coworth Park's values and culture. Highlight how your own personality and experiences align with their focus on inclusiveness, passion, and teamwork during the interview.
✨Tip Number 2
Research the spa services offered at Coworth Park. Being knowledgeable about their treatments and facilities will show your genuine interest in the role and help you engage with potential clients.
✨Tip Number 3
Prepare to discuss your previous customer service experience. Think of specific examples where you demonstrated respect and creativity in handling guest inquiries or resolving issues.
✨Tip Number 4
Network with current or former employees of Coworth Park if possible. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Spa Receptionist - Coworth Park
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Coworth Park's values and culture. Highlight how your personality and experiences align with their focus on inclusiveness, passion, and teamwork in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience in hospitality or customer service. Include specific examples that showcase your ability to work well in a team and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Coworth Park and how you can contribute to their mission of creating a welcoming environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a receptionist role.
How to prepare for a job interview at Coworth Park
✨Show Your Passion for Wellness
As a Spa Receptionist, it's essential to convey your enthusiasm for wellness and relaxation. Share any personal experiences or interests related to spa treatments, health, and well-being during the interview.
✨Emphasize Your People Skills
This role requires excellent interpersonal skills. Be prepared to discuss how you handle customer interactions, resolve conflicts, and create a welcoming atmosphere for guests.
✨Demonstrate Inclusiveness
Coworth Park values inclusiveness. Highlight any experiences where you've worked in diverse teams or contributed to an inclusive environment, showcasing your respect for different perspectives.
✨Prepare Questions About Company Culture
Show your interest in the company by preparing thoughtful questions about their culture and values. This demonstrates that you align with their mission of nurturing a positive work environment.
