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- Tasks: Support vulnerable residents by assessing needs and creating tailored plans.
- Company: Join Manchester City Council in making a difference for the community.
- Benefits: Gain valuable experience, work with diverse stakeholders, and contribute to social impact.
- Why this job: Be part of a team that empowers individuals and promotes independence in Manchester.
- Qualifications: Experience as a Housing Solutions Officer and knowledge of housing laws required.
- Other info: Must have a valid Enhanced DBS and full UK Driving Licence.
The predicted salary is between 28800 - 43200 £ per year.
Manchester City Council are looking for Nine Housing Solutions Officers, who will deliver high quality support for service users, managing existing and future risks through assessment, and creating plans which ensure the individual needs of service users are appropriately considered. You will provide advice and expertise to partner agencies and stakeholders to promote the service and represent the rights and needs of the vulnerable residents of Manchester.
What are your responsibilities?
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Establish and maintain relationships with service users to challenge their existing patterns of behaviour.
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Work proactively with appropriate stakeholders to assess the individual’s needs and ensure positive outcomes.
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Provide support and advice to service users which provide the opportunity to engage with appropriate local and national organised and community-based services.
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Monitor, evaluate and review assessments as required determining suitable adjustments to ensure that service users are able to achieve their agreed goals.
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Work with colleagues and stakeholders to produce plans that use service users individual needs to identify and reduce their vulnerability to risk situations.
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Promote the service strategies across the organisation and to other statutory and voluntary agencies.
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Closely work with partner agencies and stakeholders by contributing and participating in new initiatives to support independence and opportunities for vulnerable residents of Manchester.
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Ensure all records, processes and systems are up to date and maintained to assist with data collection and performance management.
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Ideally looking for candidates with part 7 knowledge of the Housing Act 1996.
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Proven and proficient in drafting s.184 decision letters.
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Ability to work under pressure with multiple demands, and excellent knowledge of homelessness and experience in working to prevent it.
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Looking for candidates with a knowledge of safeguarding and vulnerable citizens.
What skills do you Need?
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Must have recent experience of working as a Housing Solutions Officer, ideally for either a local authority or housing association.
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Strong IT Skills, as you will be using Microsoft Office, and internal Council IT systems.
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Excellent people skills, as you will be speaking to the public, other members of staff and managers.
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Full UK Driving Licence
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Valid Enhanced DBS on the update service
Housing Solutions Officers employer: Reed Specialist Recruitment Ltd
Contact Detail:
Reed Specialist Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officers
✨Tip Number 1
Fokussiere dich darauf, deine Erfahrungen im Umgang mit vulnerablen Personen hervorzuheben. Zeige, wie du in der Vergangenheit erfolgreich Beziehungen zu Klienten aufgebaut hast und welche Strategien du verwendet hast, um ihre Bedürfnisse zu erfüllen.
✨Tip Number 2
Informiere dich über die aktuellen Herausforderungen im Bereich Wohnungsnot und die relevanten Gesetze, insbesondere das Housing Act 1996. Dies zeigt dein Engagement und deine Fachkenntnisse, die für die Position wichtig sind.
✨Tip Number 3
Netzwerke mit Fachleuten aus dem Bereich der Wohnungsversorgung. Besuche lokale Veranstaltungen oder Online-Webinare, um Kontakte zu knüpfen und mehr über die besten Praktiken in der Branche zu erfahren.
✨Tip Number 4
Bereite dich darauf vor, konkrete Beispiele für deine Fähigkeiten im Umgang mit IT-Systemen und Microsoft Office zu geben. Da diese Fähigkeiten für die Rolle entscheidend sind, solltest du sicherstellen, dass du deine technischen Kompetenzen klar kommunizierst.
We think you need these skills to ace Housing Solutions Officers
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Solutions Officer position. Understand the responsibilities and skills required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in housing solutions, working with vulnerable populations, and any knowledge of the Housing Act 1996. Make sure to emphasize your people skills and IT proficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable residents and your ability to work under pressure. Use specific examples from your past experiences to demonstrate your qualifications for the role.
Highlight Relevant Qualifications: If you have a valid Enhanced DBS and a full UK Driving Licence, make sure to mention these in your application. These qualifications are essential for the role and should be clearly stated.
How to prepare for a job interview at Reed Specialist Recruitment Ltd
✨Show Your Understanding of Housing Legislation
Make sure to brush up on the Housing Act 1996 and demonstrate your knowledge during the interview. Being able to discuss relevant legislation will show that you are well-prepared and understand the legal framework surrounding housing solutions.
✨Highlight Your People Skills
Since this role involves working closely with vulnerable residents, it's crucial to showcase your excellent people skills. Prepare examples of how you've successfully engaged with service users in the past and how you’ve built trust and rapport.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific situations where you've assessed individual needs and created effective plans. Highlight your proactive approach to managing risks and ensuring positive outcomes for service users.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-life situations. Think about challenges you might face as a Housing Solutions Officer and how you would address them, particularly in relation to safeguarding and supporting vulnerable citizens.
