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- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer experiences.
- Company: Join Maison Margiela, a cutting-edge fashion house known for its unique artistic expression.
- Benefits: Enjoy a vibrant work environment with opportunities for professional growth in luxury retail.
- Why this job: Be a brand ambassador and shape the future of fashion while building relationships with high-profile clients.
- Qualifications: 5+ years in retail management, preferably in luxury fashion, with strong leadership and sales skills.
- Other info: Embrace the challenge of maintaining high standards in a fast-paced, stylish setting.
The predicted salary is between 36000 - 60000 £ per year.
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
The Store Manager will act as a brand ambassador, ensuring that the store meets and exceeds sales targets while providing an exceptional customer experience. This role requires strong leadership, strategic thinking, and a deep understanding of the luxury retail industry.
Main Responsibilities:
- Leadership and Team Management: Lead, motivate, and develop the store team to achieve and exceed sales objectives while maintaining high standards of customer service.
- Sales Performance: Drive the store’s sales performance by developing and implementing strategies to maximize profitability.
- Customer Experience: Ensure a superior customer experience through excellent service and a client-centric approach, building long-term relationships with high-profile clientele.
- Operational Management: Oversee store operations including inventory management, visual merchandising, and adherence to Maison Margiela standards and procedures in collaboration with the Operations Manager.
- Staff Training and Development: Train and mentor staff to enhance product knowledge, customer service skills, and overall team performance.
- Performance Monitoring: Analyze key performance indicators (KPIs) and use data to make informed business decisions and strategies.
- Brand Ambassador: Represent and embody the values and culture of Maison Margiela, both in-store and within the local community.
- Problem-Solving: Address any operational issues and provide solutions in a timely and effective manner.
Skills and Experiences:
- Minimum of 5 years of retail management experience, preferably within the luxury fashion or luxury goods industry.
- Proven ability to lead, inspire, and manage a team effectively.
- Strong sales and customer service background, with a demonstrated ability to meet and exceed sales targets.
- Excellent verbal and written communication skills; ability to engage and build rapport with clients and staff alike.
- Capable of developing and executing plans to improve store performance and client experience.
- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Professional, polished, and an embodiment of Maison Margiela image and values.
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Store Manager - UK Selfridges employer: OTB Group
Contact Detail:
OTB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - UK Selfridges
✨Tip Number 1
Familiarize yourself with Maison Margiela's unique brand identity and philosophy. Understanding their unconventional aesthetics will help you align your leadership style with the brand's values, making you a more compelling candidate.
✨Tip Number 2
Highlight your experience in luxury retail management during networking opportunities. Connect with professionals in the industry through platforms like LinkedIn to gain insights and potentially get referrals for the Store Manager position.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that have driven sales performance. Be ready to share examples of how you've enhanced customer experiences and built long-term relationships with clients.
✨Tip Number 4
Stay updated on current trends in the luxury fashion market. Being knowledgeable about competitors and market dynamics will demonstrate your strategic thinking abilities and show that you're prepared to lead the store effectively.
We think you need these skills to ace Store Manager - UK Selfridges
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Maison Margiela's unique philosophy and aesthetic. Highlight your understanding of the brand's values and how they align with your own in your application.
Tailor Your CV: Customize your CV to emphasize your retail management experience, particularly in luxury fashion. Showcase specific achievements that demonstrate your ability to lead teams and exceed sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the luxury retail industry and your commitment to providing exceptional customer experiences. Use specific examples from your past roles to illustrate your leadership and problem-solving skills.
Highlight Relevant Skills: In your application, make sure to highlight key skills such as team management, sales performance, and operational oversight. Provide concrete examples of how you've successfully applied these skills in previous positions.
How to prepare for a job interview at OTB Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the luxury fashion industry and specifically for Maison Margiela. Share your insights on the brand's unique aesthetic and how it resonates with you personally.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and develop staff, as well as how you’ve achieved sales targets through effective team management.
✨Focus on Customer Experience
Be ready to discuss your approach to providing exceptional customer service. Share specific strategies you've implemented to enhance the client experience and build long-term relationships with high-profile clientele.
✨Analyze and Discuss KPIs
Familiarize yourself with key performance indicators relevant to retail management. Be prepared to discuss how you've used data to make informed decisions that improved store performance in your previous roles.
