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- Tasks: Be the go-to person for customers, promoting health and wellness while delivering top-notch service.
- Company: Join a diverse team that values expertise, inclusivity, and caring for all colleagues.
- Benefits: Enjoy a £12/hour salary, 25% discount, and 28 days of annual leave pro rata.
- Why this job: Gain valuable retail experience, specialize in areas you love, and thrive in a supportive environment.
- Qualifications: No prior experience needed; just bring a positive attitude and passion for our products.
- Other info: We celebrate unique backgrounds and experiences, fostering a culture of wellbeing and growth.
Our Retail Assistants are the central point of our customer contact and paramount in our business’s success, you’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion.
As an entry level role, we don’t require prior retail experience whilst advantageous we just ask that you have:
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The ability to work well within a team.
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A compassionate and consultative approach to customers
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A positive attitude and driven nature
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A passion and enthusiasm for our products
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Basic IT skills to use the in-store technology.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Salary: £12.00 per hour, 25% colleague discount, 28-days annual leave pro rata
Retail Assistant employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarize yourself with our products and values. Understanding our health and wellness philosophy will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your teamwork skills. Think of examples from your past experiences where you successfully collaborated with others, as this is crucial for our Retail Assistant role.
✨Tip Number 3
Prepare to discuss how you would approach customer interactions. A compassionate and consultative approach is key, so be ready to share your thoughts on providing excellent customer service.
✨Tip Number 4
Highlight any interests in areas like sport, nutrition, or beauty. If you have a passion for these topics, it can set you apart and show that you're eager to specialize and grow within our company.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Retail Assistant. Highlight your ability to provide excellent customer service and your enthusiasm for health and wellness in your application.
Showcase Your Skills: Even if you don't have prior retail experience, emphasize your teamwork abilities, positive attitude, and any relevant skills that align with the job description, such as basic IT skills or a passion for health and wellness.
Tailor Your CV: Customize your CV to reflect the qualities and experiences that match the company's EPIC values (Expertise, Pioneering, Inclusive, Caring). Use specific examples to demonstrate how you embody these values.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work in retail and how you can contribute to the team's success while promoting a diverse and inclusive workplace.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Health and Wellness
Make sure to express your enthusiasm for health and wellness products during the interview. Share any personal experiences or interests related to nutrition, fitness, or beauty that demonstrate your genuine passion.
✨Emphasize Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Demonstrate a Customer-Centric Approach
Prepare to showcase your compassionate and consultative approach to customer service. Think of scenarios where you went above and beyond to help a customer, and be ready to share those stories.
✨Familiarize Yourself with In-Store Technology
Basic IT skills are essential for this role. Before the interview, take some time to familiarize yourself with common retail technologies and systems. This will show your readiness to adapt and learn quickly.