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- Tasks: Lead a team in maintaining Ground Support Equipment at Manchester Airport.
- Company: Join Swissport, a leader in ground services, ensuring safe and reliable operations.
- Benefits: Enjoy competitive pay, career development opportunities, and a dynamic work environment.
- Why this job: Be part of a team that values safety, quality, and continuous improvement in aviation.
- Qualifications: 5+ years in engineering management; strong leadership and communication skills required.
- Other info: Must have a valid UK driving license and be ready to travel as needed.
The predicted salary is between 42000 - 60000 £ per year.
As Workshop Manager, you will be responsible for the day-to-day management of the maintenance workshop, inspiring the team to drive engineering standards in providing safe, reliable, fit for purpose Ground Support Equipment (GSE) to Swissport’s ramp operations.
Responsibilities
- Lead the team in providing daily maintenance operations to consistently high standards.
- Put safety at the forefront of all activities and lead by example.
- Management of all staff, including recruitment, training, coaching, absence, disciplinaries, and professional development.
- Drive continuous improvement and quality control measures to fulfil service levels and optimise delivery against KPIs.
- Manage spares inventory and budgetary control which includes ordering of parts, oils and lubricants and consumables.
- Use the Swissport Fleet Management System to create and complete work orders, raise purchase orders, capture cost, and maintain accurate asset information.
- Effective resource and capacity planning to optimise workflow through the maintenance workshop.
- Ensure compliance with Swissport, airport, and customer global and local standards and policies.
- Liaison with internal and external customers and suppliers.
- Assist technicians in problem diagnostics and answer technical questions pertaining to GSE and provide trouble-shooting and diagnostic assessment of GSE faults as required.
- Management of post-incident investigations, root cause analysis, and remedial action plans.
- Ensure all maintenance documentation is completed consistent with airline, airport, CAA, and Swissport requirements.
- Ensure compliance with all airport authority, CAA, airline, and Swissport security requirements.
- Other duties as assigned.
Qualifications
- Five or more years managing engineering maintenance operations, preferably in a workshop environment.
- Good working knowledge of the applicable health and safety regulations for maintenance operations.
- Good leadership skills, able to lead by personal example, to motivate and develop team members.
- Working knowledge of continuous improvement methods such as LEAN 5S/6S principles.
- Effective stakeholder management and the ability to build relationships with both internal and external stakeholders.
- Strong track record of delivering against SLAs and KPIs.
- Knowledge of fleet asset maintenance programs, e.g. Maximo/IMS-Fleet Maintenance Pro.
- Strong analytical skills and an inquiring mindset.
- Confident and effective communicator (written and verbal).
- NVQ Level 5 Management or equivalent (desirable).
- Working knowledge of Ground Support Equipment, HGV, plant, and forklifts (desirable).
- Experience working in a unionised workshop (desirable).
- Ability to travel when required.
- A full valid UK driving license.
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Workshop Manager - Manchester Airport employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager - Manchester Airport
✨Tip Number 1
Make sure to highlight your leadership experience in managing engineering maintenance operations. Use specific examples from your past roles where you successfully motivated and developed your team, as this is crucial for the Workshop Manager position.
✨Tip Number 2
Familiarize yourself with continuous improvement methods like LEAN 5S/6S principles. Be prepared to discuss how you've implemented these strategies in previous roles to enhance efficiency and quality control.
✨Tip Number 3
Demonstrate your knowledge of health and safety regulations relevant to maintenance operations. You might want to prepare examples of how you've ensured compliance and safety in your previous workshops.
✨Tip Number 4
Since effective stakeholder management is key, think about instances where you've built strong relationships with both internal and external stakeholders. Being able to share these experiences will show your capability in this area.
We think you need these skills to ace Workshop Manager - Manchester Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing engineering maintenance operations, especially in a workshop environment. Emphasize your leadership skills and any relevant qualifications like NVQ Level 5 Management.
Craft a Strong Cover Letter: In your cover letter, express your passion for safety and quality in maintenance operations. Mention specific examples of how you've driven continuous improvement and met KPIs in previous roles.
Showcase Relevant Experience: Detail your knowledge of health and safety regulations and any experience with Ground Support Equipment. Highlight your ability to manage staff and your experience with fleet asset maintenance programs like Maximo or IMS-Fleet Maintenance Pro.
Prepare for Potential Questions: Anticipate questions related to team management, problem diagnostics, and compliance with safety standards. Be ready to discuss your approach to stakeholder management and how you build relationships with internal and external partners.
How to prepare for a job interview at Swissport
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll need to demonstrate strong leadership abilities. Be prepared to share specific examples of how you've motivated and developed your team in previous roles. Highlight any successful initiatives you've led that improved team performance or morale.
✨Emphasize Safety Awareness
Safety is paramount in maintenance operations. Discuss your understanding of health and safety regulations and provide examples of how you've prioritized safety in your past work environments. This will show that you can lead by example and ensure compliance with safety standards.
✨Demonstrate Continuous Improvement Knowledge
Familiarity with continuous improvement methods like LEAN 5S/6S principles is crucial. Prepare to discuss how you've implemented these practices in your previous roles to enhance efficiency and quality control. Share measurable outcomes from these initiatives.
✨Prepare for Technical Questions
Expect to answer technical questions related to Ground Support Equipment (GSE) and maintenance operations. Brush up on your knowledge of GSE diagnostics and troubleshooting techniques. Being able to confidently address technical queries will showcase your expertise and problem-solving skills.
