Lead Service and Experience Designer
Lead Service and Experience Designer

Lead Service and Experience Designer

Manchester Full-Time 48000 - 112000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design of innovative services and experiences for a groundbreaking project.
  • Company: Join a global SaaS powerhouse making waves in the industry.
  • Benefits: Enjoy a competitive salary, hybrid work model, and excellent perks.
  • Why this job: Be part of a monumental project that will redefine an entire industry.
  • Qualifications: Seeking experienced designers with a passion for service innovation.
  • Other info: Work in Manchester with occasional travel to Paris.

The predicted salary is between 48000 - 112000 £ per year.

Job Description

Lead Service Designer Career-Defining Opportunity

Location: Manchester Piccadilly (Hybrid 2 days a week onsite, occasional travel to Paris)
Salary: £80,000 + excellent benefits

This is the opportunity of a lifetime for an experienced Lead Service Designer to take ownership of a monumental greenfield project that will transform an entire industry. Our client a global enterprise SaaS powerhouse i…

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Lead Service and Experience Designer employer: Daniel James Resourcing Ltd

Join a dynamic and innovative team at our Manchester Piccadilly location, where we prioritize employee growth and development in a collaborative work culture. With a competitive salary of £80,000 and excellent benefits, you will have the chance to lead a groundbreaking project that not only transforms an industry but also offers unique opportunities for professional advancement and occasional travel to Paris.
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Contact Detail:

Daniel James Resourcing Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Service and Experience Designer

✨Tip Number 1

Familiarize yourself with the latest trends in service design and user experience. Being able to discuss current methodologies and tools during your interview will show that you're not only experienced but also passionate about the field.

✨Tip Number 2

Prepare a portfolio that showcases your previous projects, especially those that involved leading teams or working on greenfield projects. Highlight your role in these projects and the impact they had on the organization.

✨Tip Number 3

Network with professionals in the service design community, especially those who have experience in SaaS industries. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Research the company’s mission and values thoroughly. Be ready to articulate how your vision for service design aligns with their goals, particularly in transforming the industry through innovative solutions.

We think you need these skills to ace Lead Service and Experience Designer

Service Design Methodologies
User-Centered Design
Prototyping and Wireframing
Stakeholder Management
Journey Mapping
Design Thinking
Agile Methodologies
Cross-Functional Collaboration
Research and User Testing
Visual Communication Skills
Strategic Thinking
Problem-Solving Skills
Experience with SaaS Products
Excellent Communication Skills
Project Management

Some tips for your application 🫡

Understand the Role: Dive deep into the job description for the Lead Service and Experience Designer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in service design and any relevant projects you've led. Use specific examples that demonstrate your ability to transform services and enhance user experiences.

Showcase Your Skills: Make sure to highlight your skills in design thinking, user research, and prototyping. Mention any tools or methodologies you are proficient in that are relevant to the role.

Craft a Compelling Cover Letter: Write a personalized cover letter that connects your experience and skills to the company's mission and the specific project mentioned in the job description. Show enthusiasm for the opportunity and how you can contribute to their success.

How to prepare for a job interview at Daniel James Resourcing Ltd

✨Showcase Your Experience

Be prepared to discuss your previous projects in detail, especially those that involved service design. Highlight your role, the challenges you faced, and how you overcame them.

✨Understand the Company’s Vision

Research the company’s mission and values. Be ready to explain how your design philosophy aligns with their goals, particularly in transforming industries through innovative solutions.

✨Prepare for Scenario-Based Questions

Expect questions that ask you to solve hypothetical design problems. Practice articulating your thought process and decision-making strategies clearly and confidently.

✨Demonstrate Leadership Skills

As a Lead Service Designer, you'll need to show your ability to lead teams and projects. Share examples of how you've successfully guided teams in the past and fostered collaboration.

Lead Service and Experience Designer
Daniel James Resourcing Ltd
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