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- Tasks: Join our team to support and maintain cutting-edge audio, video, lighting, and media systems.
- Company: Be part of a dynamic integration team working on high-profile projects across various sectors.
- Benefits: Enjoy opportunities for travel, hands-on experience, and professional growth in a fast-paced environment.
- Why this job: This role is perfect for tech enthusiasts who love troubleshooting and client interaction in exciting settings.
- Qualifications: ECS Card Holder with relevant experience in AVLM systems and a clean driving license required.
- Other info: Ideal for those passionate about AVLM systems and eager to tackle challenges in a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About the Role:\\n\\nWe are looking for a skilled AVLM Field Support Engineer to join our Integration team. This role involves providing professional services to support and maintain high-profile projects, key long-term clients, and AVLM SLA customers. You will be responsible for supporting the programming, commissioning, and testing of integrated audio, video, lighting, and media systems within the Broadcast, Leisure, Corporate, and Entertainment sectors.\\n\\nKey Responsibilities:\\n\\nSupport AVLM system programming, commissioning, and testing before and after project completion.\\nAssist in the creation of O&M documentation and end-user guides.\\nProvide ongoing support for AVLM systems as part of customer SLA agreements.\\nSet up and support audio, visual, lighting, and media systems; conduct user training as required.\\nAssist with projection, LED video wall alignment/calibration, and testing.\\nProvide remote support and fault diagnosis for customers in line with SLAs.\\nOffer 2nd Line Onsite Technical support for fault finding and issue resolution.\\nCollaborate with commissioning, service, and support teams to improve solutions.\\nParticipate in a support/call-out rota to cover extended support hours.\\nAttend pre-planned maintenance/support visits, including system servicing, software/firmware upgrades, and resolving outstanding tickets.\\nBuild and maintain strong relationships with suppliers for fault resolution.Technical Skills and Experience:\\n\\nProven IT skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).\\nExtensive experience in AVLM systems, including programming, commissioning, testing, and fault finding.\\nKnowledge of system integration, AV control systems, and converged IP networks.\\nExperience with AVLM software programming and commissioning is essential.\\nFamiliarity with real-time render engines (Unreal Engine, Unity, Notch, etc.) is advantageous.\\nPrior experience with Disguise/Pixera media servers is a plus.\\nStrong troubleshooting and diagnostic skills for both hardware and software issues.\\nA solid understanding of current industry legislation and AVLM system integration regulations.Qualifications and Requirements:\\n\\nECS Card Holder.\\nRelevant qualifications or experience in Electrical, Audio, Visual, Lighting, or Media Systems disciplines.\\nFull clean driving license is required (essential).\\nWillingness to travel for site visits, including international and overnight stays.Additional Information:\\n\\nThis is an exciting opportunity for an individual with a passion for AVLM systems, troubleshooting, and client support.
If you thrive in a fast-paced environment and enjoy the challenge of working on high-profile projects, we would love to hear from you.\\n\\nTo Apply:\\n\\nPlease submit your CV and cover letter outlining your experience and qualifications
Audio Visual Lighting Media Field Engineer employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Lighting Media Field Engineer
✨Tip Number 1
Make sure to showcase your hands-on experience with AVLM systems during the interview. Be prepared to discuss specific projects where you programmed, commissioned, or tested these systems, as this will demonstrate your practical knowledge.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in the AVLM industry. Being able to discuss innovations like real-time render engines or media servers can set you apart from other candidates.
✨Tip Number 3
Highlight your troubleshooting skills by preparing examples of past challenges you've faced in AVLM projects. Discuss how you diagnosed and resolved issues, as this is crucial for the role.
✨Tip Number 4
Network with professionals in the AVLM field. Attend industry events or join online forums to connect with others. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Audio Visual Lighting Media Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AVLM systems, programming, commissioning, and testing. Include specific projects you've worked on that relate to the job description.
Craft a Compelling Cover Letter: In your cover letter, emphasize your passion for AVLM systems and client support. Mention any relevant qualifications or experiences that align with the key responsibilities outlined in the job description.
Showcase Technical Skills: Clearly list your technical skills, especially your proficiency in Microsoft Office and any experience with AVLM software programming. Highlight your troubleshooting abilities and familiarity with industry regulations.
Demonstrate Willingness to Travel: Since the role requires travel for site visits, mention your willingness and ability to travel, including international trips and overnight stays, in both your CV and cover letter.
How to prepare for a job interview at Prospero Integrated
✨Showcase Your Technical Skills
Be prepared to discuss your experience with AVLM systems in detail. Highlight specific projects where you programmed, commissioned, or tested audio, video, lighting, and media systems. This will demonstrate your hands-on expertise and problem-solving abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting and diagnostic skills. Prepare examples of past challenges you've faced in AVLM systems and how you resolved them. This will show your capability to handle real-world issues effectively.
✨Understand the Company’s Projects
Research the company’s key projects and clients. Familiarize yourself with their work in the Broadcast, Leisure, Corporate, and Entertainment sectors. This knowledge will help you tailor your responses and show your genuine interest in their operations.
✨Demonstrate Your Communication Skills
Since the role involves user training and client support, be ready to showcase your communication skills. Practice explaining complex technical concepts in simple terms, as this will be crucial when interacting with clients and team members.
