At a Glance
- Tasks: Engage customers and guide them through the sales process at our busy Honda dealership.
- Company: Brayleys is a leading multi-franchise vehicle dealership with a commitment to customer satisfaction.
- Benefits: Enjoy a high earning potential, 31+ days holiday, and great perks like discounts and career development.
- Why this job: Join a dynamic team in a growing company that values customer service and employee development.
- Qualifications: Sales experience in automotive or high-value environments; strong customer service and negotiation skills required.
- Other info: Be part of a company certified as a Great Place to Work with exciting growth opportunities ahead.
The predicted salary is between 45000 - 78000 £ per year.
Brayleys are a multi-franchise vehicle dealership network representing Honda, Hyundai, Nissan, Honda Motorcycles, Mazda, Kia, Renault, Suzuki and Dacia with branches across London, The Thames Valley, The Home Counties, The West Midlands & Greater Manchester. Our professional sales and service teams strive to give the best possible service in the purchase and maintenance of your new or used car and we aim to provide complete customer satisfaction.
Since its establishment in 2003, Brayleys has evolved from a single-location dealership into a well-regarded automotive group within the UK market. This growth has been driven by a strong commitment to customer service, operational excellence, and a business culture rooted in professionalism, transparency, and long-term value creation. Brayleys is now part of the AW Rosamani Group, a Dubai-based family conglomerate, following their recent strategic investment as a major stakeholder.
Our busy Honda dealership in Hemel Hempstead is looking to add to our team of Sales Executives; this role would be suitable for established automotive sales executives. We are offering a high basic salary of £22,500 p.a., linked to an uncapped bonus scheme that is delivering realistic earnings of over £65,000 p.a. for our top performers.
Role ResponsibilityReporting to the Sales Manager, you will be focused on ensuring all customers are met to provide a consistent approach to our sales process, with a focus upon the customer being given a full 360 sales approach. You will be responsible for optimising the profitability of the dealership whilst maintaining excellent customer relations. Within this remit, you will be responsible for ensuring the effective use of Brayleys sales processes and effective enquiry management, taking your customers on a journey from initial welcome through to negotiation and close.
We want you to naturally and courteously interact with our customers in the showroom, on the telephone or on-line, to deliver a great customer experience, ensuring that customer’s needs are thoroughly and accurately qualified, with their demands and needs fully explored in order that we can recommend any appropriate additional products that meet their requirements.
The Ideal Candidate- Sales experience – in the automotive industry or a similar high value sales environment.
- Experience of delivering first class customer service in a customer facing environment.
- Drive to exceed targets.
- Influencing and negotiation skills, having the ability to identify and close the sale.
- Full UK driving licence.
Not only do you get to work alongside great people within Brayleys, we offer great benefits too. For your valued contribution we will provide a fantastic benefits package including:
- The chance to be part of one of the regions premier privately owned dealer groups, Brayleys Cars Limited.
- A high earning potential based on a mix of financial performance and achievement of departmental KPI objectives.
- Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards.
- State of the art facilities.
- Preferential rates on new and used cars & motorcycles, vehicles, parts purchases and servicing across all our franchises.
- Cycle to work scheme.
- Group Contributory pension scheme.
- Outstanding career development opportunities and career progression.
- In-house and manufacturer training.
- Enhanced maternity & paternity leave after a qualifying period.
- Life Insurance.
- High street and on-line retailer discounts.
- Independently certified as a Great Place to Work.
Brayleys are excited about the future, could we be a part of your future plans too?
Sales Executive - Hemel Hempstead employer: Brayleys Cars Limited
Contact Detail:
Brayleys Cars Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive - Hemel Hempstead
✨Tip Number 1
Familiarise yourself with Brayleys' brand values and customer service philosophy. Understanding their commitment to treating every visitor as a welcomed guest will help you align your approach during interviews and interactions.
✨Tip Number 2
Research the automotive market trends, especially in the brands Brayleys represents. Being knowledgeable about current models, features, and customer preferences can give you an edge in discussions with the hiring team.
✨Tip Number 3
Prepare to showcase your sales achievements and how you've exceeded targets in previous roles. Use specific examples that highlight your influencing and negotiation skills, as these are crucial for the Sales Executive position.
✨Tip Number 4
Network with current or former employees of Brayleys if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Sales Executive - Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in the automotive industry or similar high-value sales environments. Emphasise your achievements and any targets you've exceeded.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully interacted with customers and closed sales in the past.
Showcase Your Skills: In your application, clearly outline your influencing and negotiation skills. Provide examples of situations where you identified customer needs and successfully recommended additional products.
Research Brayleys: Familiarise yourself with Brayleys' values and commitment to customer satisfaction. Mention in your application how you align with their philosophy of treating every visitor as a welcomed guest.
How to prepare for a job interview at Brayleys Cars Limited
✨Know the Company Inside Out
Before your interview, make sure you research Brayleys thoroughly. Understand their values, the brands they represent, and their commitment to customer service. This knowledge will help you align your answers with their mission and demonstrate your genuine interest in the company.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales experience, especially in the automotive industry or similar high-value environments. Highlight specific achievements, such as exceeding sales targets or delivering exceptional customer service, to illustrate your capability and drive.
✨Demonstrate Customer-Centric Skills
Since Brayleys places a strong emphasis on customer satisfaction, be ready to share examples of how you've successfully managed customer relationships in the past. Discuss how you identify customer needs and tailor your approach to ensure a positive experience.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you may need to demonstrate your sales techniques. Practice common sales scenarios, focusing on your negotiation skills and ability to close deals while maintaining a friendly and professional demeanour.