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- Tasks: Help customers with their inquiries and provide top-notch service in a fast-paced environment.
- Company: Join a leading motor insurance company known for its innovative approach and excellent service.
- Benefits: Enjoy a fully remote role with flexible hours and competitive pay of £13.68 per hour.
- Why this job: Make a real impact while growing your career in a supportive and dynamic company culture.
- Qualifications: Experience in customer service, strong communication skills, and basic computer knowledge required.
- Other info: Must be locally based to pick up equipment or attend the office if needed.
Customer Service Advisor – Join a Leading Motor Insurance Company Salary: £13.68 per hour | Hours: Monday to Friday, 9:00 AM – 5:00 PM or 10:00 AM – 6:00 PM Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values excellent service and offers real career growth potential! We’re looking for a motivated, customer-focused individual to join our team as a Customer Service Advisor. With competitive pay of £13.68 per hour and a flexible working schedule, this is your chance to make a real impact while helping customers in a dynamic and fast-paced environment. What we’re looking for: Proven experience in customer service with excellent communication skills. Ability to thrive in a fast-paced, high-volume environment. Strong problem-solving abilities and a solution-focused mindset. A friendly, professional attitude, with a genuine passion for helping others. Basic computer skills (Word, Excel) and understanding of data protection guidelines.Why you’ll love this role: Fully Remote Opportunity: Work from the comfort of your home, with flexibility to work Monday to Friday, 9 AM – 5 PM or 10 AM – 6 PM. Local Access: While the role is primarily remote, you must be based locally enough to collect equipment or come into the office if there are any tech issues. Great Company Culture: Join a respected company in the motor insurance industry, where you’ll be valued, supported, and encouraged to grow. Career Growth: Take advantage of continuous development opportunities in a role that allows you to advance.PLEASE NOTE WHILE THIS ROLE IS REMOTE YOU MUST BE AVAILABLE TO ATTEND THE MANCHESTER OR CARDIFF OFFICE FOR EQUIPMENT PICK UP. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Customer Service employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've successfully handled customer inquiries or resolved issues, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 2
Familiarize yourself with common customer service scenarios in the motor insurance industry. Understanding the typical challenges customers face can help you provide better solutions and show your genuine passion for helping others.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of instances where you had to think on your feet and come up with effective solutions quickly, as this is crucial for the role.
✨Tip Number 4
Since the role is remote, be ready to talk about your home office setup and how you manage your time effectively. This shows that you're prepared for a remote working environment and can maintain productivity.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and relevant skills. Use keywords from the job description, such as 'excellent communication skills' and 'problem-solving abilities', to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've helped customers in the past and how you can contribute to the company's success.
Highlight Remote Work Skills: Since this is a remote position, emphasize any previous remote work experience or skills that demonstrate your ability to work independently and manage your time effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Search
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for helping customers. Share specific examples from your past experiences where you went above and beyond to assist a customer, as this will demonstrate your commitment to excellent service.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you faced challenges in customer service and how you resolved them. Highlight your solution-focused mindset and ability to think on your feet, as these are crucial in a fast-paced environment.
✨Familiarize Yourself with the Company
Research the motor insurance company before the interview. Understand their values, culture, and any recent news or developments. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Highlight Your Technical Skills
Since basic computer skills are required, be ready to discuss your proficiency with tools like Word and Excel. If you have experience with data protection guidelines, mention it as well, as this shows your understanding of important industry standards.
