Information Governance Manager (Information Security)

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here.

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

The postholder will be one of two operational Managers within the IG department, reporting into the Head of Information Governance and Assurance, with lead responsibility for defined areas of the IG portfolio while providing specialist knowledge on all aspects of information governance.

Main duties of the job

The postholder will provide managerial leadership for the Information Governance function, including supporting and directly line managing one Information Governance Officer (Information Security).

The post holder will have lead responsibility for the following specialist Information Governance areas:

• Information Security

In addition, the role will be the lead point of contact for Incident management within the department, ensuring that incidents are managed and responded to in accordance with both statutory and regulatory requirements and Trust policy.

The post holder will ensure that requests made into the IG team are handled in accordance with the relevant legislation, and to statutory timeframes, with appropriate consideration of business risks to the organisation and the service as a whole, and other factors such as guidance from the Information Commissioner.

The postholder will line manage the Information Governance Officer (Information Security).

The IG Manager will be expected to deputise for the Head of Information Governance where appropriate, and contribute to the co-ordinated approach to the implementation, ongoing management and monitoring of information governance across the organisation.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Detailed job description and main responsibilities

Qualifications and Training

• Educated to degree level or equivalent education and experience
• Evidence of Continued Professional Development (CPD)
• Recognised Management Qualification
• Masters or equivalent experience/knowledge

Experience

• Experience in an acute healthcare organisation
• Experience in Information Governance and application of relevant legislation in healthcare
• Staff Management
• Experience using Access, Ulysses or equivalent database system

Knowledge

• Ability to communicate effectively at all levels in a complex, multi-disciplinary environment, both orally and in writing.
• Knowledge of the Data Protection and Security Toolkit and Data Protection Act 2018
• Ability to generate management reports
• Understanding and knowledge of confidentiality guidance.
• Excellent written and verbal communication skills including the ability to relate and communicate with people at all levels and from different professions. Able to adapt communication style as necessary. A confident and competent formal and informal communicator
• Ability to prioritise and manage deadlines, often under pressure, with tools and resources available and the ability to carry out detailed work accurately.
• Sound political judgement and astuteness in understanding and working with complex policy and diverse interest groups, and common sense in knowing where to brief “up the line”
• Ability to adapt to changing situations/demands and able to lead colleagues through stressful situations

Personal Qualities

• A strong sense of personal and team accountability
• Self-confidence, enthusiasm, motivation, tact and diplomacy.
• Ability to relate to a wide range of colleagues and members of the public.
• Flexibility in approach to work – ability to take on unscheduled tasks.
• Excellent interpersonal and organisational skills, including negotiation and presentational skills.
• Willingness to learn and adapt to changing requirements

Person specification

Essential and Desirable

Essential criteria

• Qualifications and Training • Educated to degree level or equivalent education and experience • Evidence of Continued Professional Development (CPD) • Recognised Management Qualification • Masters or equivalent experience/knowledge
• Experience • Experience in an acute healthcare organisation • Experience in Information Governance and application of relevant legislation in healthcare • Staff Management • Experience using Access, Ulysses or equivalent database system
• Knowledge • Ability to communicate effectively at all levels in a complex, multi-disciplinary environment, both orally and in writing. • Knowledge of the Data Protection and Security Toolkit and Data Protection Act 2018 • Ability to generate management reports • Understanding and knowledge of confidentiality guidance. • Excellent written and verbal communication skills including the ability to relate and communicate with people at all levels and from different professions. Able to adapt communication style as necessary. A confident and competent formal and informal communicator • Ability to prioritise and manage deadlines, often under pressure, with tools and resources available and the ability to carry out detailed work accurately. • Sound political judgement and astuteness in understanding and working with complex policy and diverse interest groups, and common sense in knowing where to brief “up the line” • Ability to adapt to changing situations/demands and able to lead colleagues through stressful situations
• Personal Qualities • A strong sense of personal and team accountability • Self-confidence, enthusiasm, motivation, tact and diplomacy. • Ability to relate to a wide range of colleagues and members of the public. • Flexibility in approach to work – ability to take on unscheduled tasks. • Excellent interpersonal and organisational skills, including negotiation and presentational skills. • Willingness to learn and adapt to changing requirements

Desirable criteria

• Qualifications and Training • Information security qualification (CISM)

Qualifications and Training

Essential criteria

• Educated to degree level or equivalent education and experience • Evidence of Continued Professional Development (CPD) • Recognised Management Qualification • Masters or equivalent experience/knowledge

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note, not all roles will meet the criteria for a skilled worker visa.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Candidate Information Pack (PDF, 421.9KB)
• Working at LGT (PDF, 4.2MB)

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