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- Tasks: Lead a dynamic team at Battersea Power Station, ensuring top-notch service delivery.
- Company: Join OCS UK & Ireland, a leading facilities management company with a £1.7bn turnover.
- Benefits: Enjoy a collaborative work culture and opportunities for professional growth.
- Why this job: Be a key player in a prestigious estate, driving innovation and community impact.
- Qualifications: Degree or equivalent experience in FM/property management; NEBOSH or IOSH certification required.
- Other info: Must have the right to work in the UK; weekend duty management on a rotational basis.
The predicted salary is between 48000 - 72000 £ per year.
Social network you want to login/join with:
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Client:
Battersea Power Station
Location:
Greater London, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
4f43938e1431
Job Views:
4
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
OCS UK & Ireland are recruiting an Estate Senior Contract Lead at London Battersea Power Station
About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Venues market.
About The Role:
The Estate Services Manager will be the ambassador and key figurehead for OCS on the Battersea Power Station Estate. They will be responsible for leading the team to deliver excellence through strategic direction, innovation, and stakeholder engagement. Providing leadership and direction to the on-site delivery team, assuring that the company standards and policies are followed and maintained enabling the team to deliver the highest standards required of the estate.
This is a senior role responsible for leading the delivery of all operational activities across a complex, dynamic and fast-paced mixed-use estate, to include overseeing the successful running of the security, cleaning and logistics provision across a team of over colleagues. In addition, the role will support and provide input into Client led initiatives, such as public real developments, projects and events, budget expenditure and ready for occupation initiatives, as well as playing an active role in the delivery of the wider Client ESG and community plan.
Working Hours: 8:30am to 17:30pm Monday to Friday
Weekend Duty Management on rotational basis 8:30am to 17:30pm with time in lieu taken
Your main responsibilities will include:
- Understand and successfully lead the contract, whilst identifying opportunities for growth, development and exceeding expectations
- Ensure compliance with operational KPI and SLAs, whilst delivering industry best practices and statutory obligations
- Lead a one-team culture across cleaning and security, foster collaboration and joined up commitment to be best in class
- Effective line management of Head of Security and Head of Cleaning, ensuring each has strategic priorities, performance targets, regular appraisals, and succession planning, and focus on achieving best in class service on the estate.
- Identify, drive and deliver commercial cost savings benefits, both for occupiers and Client
- Clearly and appropriately escalate and communicate matters that could affect performance and reputation of the estate
- Ensure that Health & Safety regulations and procedures are being followed and promoted, and that Health & Safety compliance is maintained at the highest possible levels
- Undertake regular inspections of the estate, challenge standards and always look to achieve above and beyond on the estate look and feel
- Plan, schedule and review workload and resource to ensure business objectives are being met on a cost-effective basis communicate any changes in requirements to achieve this
- Foster an environment where effective FM Security and Cleaning can be managed and developed, including performance, delivery, scheduling, monitoring, reporting, selection and training.
- Understand the requirements for an effective Security Strategy that balances emerging business priorities within an ever-changing security environment.
- Develop and promote the application of consistent security and cleaning standards that achieve a balance between delivering pragmatic and cost-effective security and cleaning whilst delivering an exceptional guest experience at the core of all we do.
You should meet the following criteria:
- Educated to degree level or equivalent work experience within a FM/Soft Services/property & estates management.
- NEBOSH General Certificate or IOSH Managing Safely
- Significant and direct operational and stakeholder management experience within a complex customer facing environment
- A demonstrable track record in driving security and cleaning innovation
- Understanding of laws, regulations and guidelines within the Facilities Management industry
- Strong confidence in self and ability to manage a challenging high footfall environment
- Experience of leading a large, skilled service delivery team, bringing teams together collaboratively and achieving more
- Managing a large P&L (10m+)
- Ability to create and lead a strong team environment across a large multiservice team (+)
- Establish and maintain positive relations with customers and local stakeholders
- Experience in negotiating and working with supply partners.
- Right to work in the UK
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Estate Senior Contract Lead - OCS BPS employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Senior Contract Lead - OCS BPS
✨Tip Number 1
Familiarize yourself with the Battersea Power Station estate and its unique operational challenges. Understanding the specific needs of this iconic location will help you demonstrate your strategic vision during interviews.
✨Tip Number 2
Highlight your experience in managing large teams and complex operations. Be prepared to discuss specific examples where you've successfully led diverse teams in a fast-paced environment, as this role requires strong leadership skills.
✨Tip Number 3
Showcase your knowledge of health and safety regulations relevant to facilities management. Being able to articulate how you ensure compliance and promote a safe working environment will be crucial for this position.
✨Tip Number 4
Prepare to discuss your approach to stakeholder engagement and relationship building. This role emphasizes collaboration with clients and local stakeholders, so demonstrating your ability to foster positive relationships will set you apart.
We think you need these skills to ace Estate Senior Contract Lead - OCS BPS
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Estate Senior Contract Lead position. Tailor your application to highlight your relevant experience in facilities management and stakeholder engagement.
Highlight Relevant Experience: In your CV and cover letter, emphasize your operational and stakeholder management experience, particularly in complex customer-facing environments. Mention any specific achievements related to security and cleaning innovation.
Showcase Leadership Skills: Demonstrate your ability to lead large teams effectively. Provide examples of how you've fostered collaboration and achieved best-in-class service delivery in previous roles.
Address Compliance and Safety: Make sure to mention your understanding of Health & Safety regulations and your experience in maintaining compliance. This is crucial for the role, so provide specific examples of how you've ensured safety standards in past positions.
How to prepare for a job interview at TN United Kingdom
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Estate Senior Contract Lead role. Familiarize yourself with the key responsibilities, such as leading the team, ensuring compliance with KPIs, and managing stakeholder relationships. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership abilities, especially in managing large teams and driving collaboration. Highlight any past experiences where you successfully led a diverse group to achieve common goals, particularly in a facilities management context.
✨Discuss Your Knowledge of Compliance and Safety
Since health and safety are crucial in this role, be ready to discuss your understanding of relevant regulations and how you've ensured compliance in previous positions. Mention any certifications like NEBOSH or IOSH that you hold, as they will strengthen your candidacy.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-pressure situations. Think of specific instances where you had to manage challenges related to security, cleaning, or stakeholder engagement, and be prepared to explain your thought process and outcomes.
