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- Tasks: Lead sales processes and manage iGaming client accounts to ensure satisfaction and growth.
- Company: Join a fast-growing Tech Consultancy in the UK, specializing in innovative digital solutions.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of an exciting industry, drive client success, and enhance your professional network.
- Qualifications: Extensive experience in gaming, strong sales skills, and a passion for digital technology required.
- Other info: Opportunity to represent the company at industry events and build lasting relationships.
The predicted salary is between 48000 - 84000 £ per year.
BettingJobs are currently working with a fast-growing Tech Consultancy in the UK, looking for a Senior Client Services Manager to help manage their iGaming client portfolio.
Responsibilities:
- Lead the entire sales process, including identifying and qualifying opportunities, building pitch teams, crafting differentiated proposals, managing contracts, tracking deal progress, and mobilizing engagement teams.
- Manage a portfolio of accounts, helping clients achieve their strategic objectives while delivering value to the company.
- Ensure client satisfaction by meeting their needs, exceeding expectations, and delivering high-quality services.
- Collaborate with peers to develop and execute Strategic Account Plans, aligning business activities and investments for sustained account growth.
- Build strong teaming relationships and win strategies to drive success.
- Represent the company in the market, enhancing its reputation through active participation in industry and technical communities.
Requirements:
- Extensive experience in professional services or custom digital product development, with a proven ability to sell solutions or services at an executive/C-level in the gaming industry.
- In-depth understanding of the gaming industry, its trends, challenges, and opportunities, supported by a strong professional network.
- Passion for digital products and technology, with expertise in discussing topics like agile methodologies, design thinking, service design, MVP development, and modern software approaches with senior stakeholders.
- Prior experience working with gaming and betting clients, such as casino operators, sportsbooks, and lottery providers.
- Proven success managing accounts or portfolios with annual revenue targets of £5m+, building long-term, sustainable client relationships, and driving YoY revenue growth.
- Demonstrated ability to deliver strategic, measurable outcomes for clients, evidenced by business impact and client advocacy through positive NPS scores or equivalent metrics.
iGaming Client Services Manager employer: BettingJobs
Contact Detail:
BettingJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land iGaming Client Services Manager
✨Tip Number 1
Network actively within the iGaming industry. Attend relevant conferences, webinars, and meetups to connect with potential clients and industry leaders. Building relationships can open doors to opportunities that may not be advertised.
✨Tip Number 2
Stay updated on the latest trends and challenges in the gaming industry. Subscribe to industry publications and follow thought leaders on social media. This knowledge will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 3
Leverage your existing professional network to seek referrals or introductions to decision-makers in gaming companies. A warm introduction can significantly increase your chances of landing a meeting and showcasing your value.
✨Tip Number 4
Prepare to discuss specific case studies or success stories from your previous experience that highlight your ability to drive revenue growth and client satisfaction. Tailoring your examples to the needs of the iGaming sector will make a strong impression.
We think you need these skills to ace iGaming Client Services Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the iGaming Client Services Manager position. Tailor your application to highlight your relevant experience in managing client portfolios and driving sales in the gaming industry.
Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive experience in professional services or custom digital product development. Showcase specific examples where you've successfully sold solutions at an executive level within the gaming sector.
Demonstrate Industry Knowledge: Showcase your in-depth understanding of the gaming industry's trends, challenges, and opportunities. Mention any relevant networks or connections you have that could benefit the company.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for digital products and technology. Discuss your expertise in agile methodologies and service design, and how these can contribute to the company's success in managing client relationships.
How to prepare for a job interview at BettingJobs
✨Showcase Your Industry Knowledge
Make sure to demonstrate your in-depth understanding of the gaming industry during the interview. Discuss current trends, challenges, and opportunities, and how they relate to the company's goals. This will show that you are not only knowledgeable but also passionate about the field.
✨Highlight Your Sales Experience
Prepare to discuss your extensive experience in managing accounts and driving sales, especially at the executive level. Be ready to share specific examples of how you've successfully sold solutions or services in the gaming sector, focusing on measurable outcomes and client satisfaction.
✨Emphasize Collaboration Skills
Since the role involves collaborating with peers to develop Strategic Account Plans, be prepared to talk about your teamwork experiences. Share examples of how you've built strong relationships and worked effectively with others to achieve common goals.
✨Prepare for Technical Discussions
Given the focus on digital products and technology, brush up on topics like agile methodologies and service design. Be ready to engage in discussions about these subjects with senior stakeholders, showcasing your expertise and ability to communicate complex ideas clearly.
