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For Companies At a Glance
- Tasks: Lead and develop a team while achieving sales and profit goals.
- Company: Join H&M Group, a family of brands committed to sustainable fashion.
- Benefits: Enjoy staff discounts, global development opportunities, and an inclusive work environment.
- Why this job: Shape the future of fashion while fostering a customer-first culture.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: Permanent position with flexible hours, including weekends.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
Job Description
Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.
Key responsibilities:
Sales & Profit:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results.
- You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.
People & Teams:
- You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
- You recruit, train, develop, and manage succession for your Store.
- You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
- You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- Knowledge and passion for driving goals forward.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
This is a permanent position offering 39 hours per week. Availability 7 days fully flexible, weekends included. This position is based in the H&M Fosse Park store.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
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Store Manager - Leicester Fosse Park employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Leicester Fosse Park
✨Tip Number 1
Familiarize yourself with H&M Group's values and mission. Understanding their commitment to sustainability and inclusivity will help you align your leadership style with their goals, making you a more attractive candidate.
✨Tip Number 2
Highlight your management experience in customer-facing environments during the interview. Be prepared to share specific examples of how you've successfully led teams and improved customer experiences in previous roles.
✨Tip Number 3
Demonstrate your analytical skills by discussing how you've used KPIs to drive sales and profit in past positions. Show that you can not only track performance but also implement strategies to maximize results.
✨Tip Number 4
Prepare to discuss your approach to team development and employee relations. Share your strategies for recruiting, training, and managing performance, as well as how you foster a positive work environment.
We think you need these skills to ace Store Manager - Leicester Fosse Park
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant management experience in customer-facing environments. Emphasize your leadership skills, ability to drive sales, and any experience you have in training and developing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your customer-first mindset. Use specific examples from your past experiences to demonstrate how you can contribute to H&M Group's goals.
Highlight Your People Skills: In your application, make sure to emphasize your ability to manage and develop teams. Discuss your approach to employee relations and how you ensure a positive work environment, as this is crucial for the Store Manager role.
How to prepare for a job interview at H&M Group
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, performance management, and fostering a positive work environment.
✨Understand Sales & Profit KPIs
Familiarize yourself with key performance indicators related to sales and profit. Be ready to discuss how you have previously analyzed these metrics and taken action to improve results in your store or previous roles.
✨Emphasize Customer-First Mindset
H&M values a customer-first approach. Think of specific instances where you prioritized customer experience and how it positively impacted sales or customer satisfaction. This will show that you align with their core values.
✨Discuss Inclusion & Diversity
H&M Group is committed to creating an inclusive workplace. Be prepared to talk about your understanding of diversity and inclusion, and share any experiences you have in promoting these values within a team or organization.
